Gleryzmar Vega

Lead Retail Sales Associate Cashier

Burlington Coat Factory Distribution Center

02.2020 - 02.2024

Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
Boosted sales performance with persuasive communication skills and extensive product knowledge.
Ensured a welcoming store atmosphere, maintaining cleanliness standards and promptly addressing any customer concerns.
Mentored new associates, sharing best practices and helping them develop their selling skills for improved performance.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Provided excellent customer service to cultivate loyalty and satisfaction.
Collaborated with management on promotional events and marketing initiatives, driving increased foot traffic to the store.
Provided exceptional customer service, leading by example for junior associates in delivering memorable interactions.
Kept shelves stocked with popular items during busy hours, reducing wait times for customers seeking specific products.
Supported management in achieving overall store objectives, assisting with staff training sessions as needed.
Achieved high levels of repeat business, establishing rapport with customers and remembering their preferences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.