Summary
Work History
Education
Skills
Timeline
Generic

Gleydis Ara

Miami ,FL

Summary

Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Work History

Wairers assistant

Motek-TEAM Industries
01 2023 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Arranged tables and chairs for special occasions and events.
  • Assisted customers with carry-out service.
  • Monitored dining room inventory and replenished as necessary.

Food Runner

Motek-TEAM Industries
12 2022 - 08 2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Greeted customers and provided outstanding customer service.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.

Education

Gastronomía

Rolando Valdivia
05.2018

Skills

  • Bill computation
  • High-volume dining
  • Bar terminology
  • Front-of-house display creation
  • Guest relations
  • Food station setup
  • Item promotion
  • Cash handling
  • Food spoilage prevention
  • Menu presentation
  • Food and beverage pairings
  • Accurate money handling

Timeline

Wairers assistant

Motek-TEAM Industries
01 2023 - Current

Food Runner

Motek-TEAM Industries
12 2022 - 08 2024

Gastronomía

Rolando Valdivia
Gleydis Ara