Glinda Perez
Geneva ,AL
Summary
Caring CCMA with 23 years of experience in diverse healthcare organization working with all ages of patients. Adept at introducing detailed care plans and coordinating patient care through interdisciplinary collaboration. Demonstrated expertise in physical, psychosocial, developmental and educational aspects of nursing care for patients and families.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Phone Nurse
Southern Bone and Joint
07.2023 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
CCMA
Geneva Medical Group
09.2019 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
CCMA
Dermatology Surgery Center
04.2014 - 05.2019
- Assisting patients to rooms, taking/inputting medical history, asking questions and documenting information given by patients, assisting with biopsy, ED&C, surgeries
- Calling patient with pathology results and scheduling appointments
- Stocking and ordering supplies for the office
- Gathering prescriptions for doctors to sign and filling out prior authorizations
- Training new hires.
Administrative Assistant
Mobile Health Incorporation
02.2010 - 05.2012
- Maintained accurate records of patient care, condition, progress and concerns
- Observed and documented patient status and reported patient complaints to the case manager
- Monitored vital signs, such as blood pressure and pulse
- Read and recorded temperature, pulse and respiration
- Responded appropriately to the physical, emotional and developmental needs of patients
- Tested and recorded blood glucose levels
- Changed sterile dressings
- Obtained information about clients' medical history, drug history, complaints and allergies
- Provided pre- and post-operative care
- Managed medical supply inventory, insurance records, patient charts and company files using online tracking system
- Performed regular telephone contact with providers to discuss status of patients and new medications
- Updated patient accounts and information on a daily basis
- Created databases and spreadsheets to improve inventory management and reporting accuracy
- Managed incoming and outgoing calls for busy medical office
- Scheduled and confirmed appointments for entire patient load
- Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
Resident Care Coordinator
Twin Cities Pavilion
07.2008 - 09.2010
- Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies
- Prepared folders and maintained records of newly admitted patients
- Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures
- Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes
- Updated patient accounts and information on a daily basis
- Verified payments done by insurance companies were accurate and according to contract guidelines
- Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development
- Worked with State on programs that we had in the facility (ECC, ALC)
- Qualified patients to come to our facility
- Worked with hospitals and doctors to make sure that the patients were getting the care they needed
- Made split second decision on emergency situations and was comfortable making the decisions
- Spoke families of residents that needed more help then we could provide and help them find a place for their love ones
- Worked with residents assistants on the floor helping feed, toilet, and bathing residents
- Worked in the kitchen and even cooked meals when we had cooks call out or never show up
- Dealt with any coworkers problems with the facility to make sure that the workers we happy.
Floor Supervisor
BentonHouse
03.2006 - 07.2008
- Assisted Resident Aides with the care of patients
- Answered any questions or concerns that the resident or aides might have
- Assisted patients with oral hygiene, bathing, toileting, and everyday living
- Spoke with Doctors in reference to medications that the patients is taking or new medications that the patient was put on
- Assisted patients with medications that were taken
- Documented all medications that were taken and were not taken by the patient
- Record information in patient charts on patients day went and if their were concerns or any unusual behavior done by patient or staff members
- Reordered and checked medications in that patients needed to take.
The Learning Corner
06.2006 - 07.2005
- This position required me to check children in and out of childcare
- I was responsible for taking money from parents and giving receipts for proof of payments
- I spent time with infants rocking, feeding, and giving the children love and care when their parents couldn't be with them
- Helped the infants learn how to use the fine motor skills as in grabbing for things and crawling, standing, and learning they have a voice.
CNA
Walton County Votech
09.2001 - 06.2003
- Worked with State on programs that we had in the facility (ECC, ALC)
- Worked with hospitals and doctors to make sure that the patients were getting the care they needed
- Made split second decision on emergency situations and was comfortable making the decisions
- Spoke families of residents that needed more help and made plans to meet the patients and family needs
- Worked with patients on the floor helping feed, toilet, and bathing
- Made sure that all patients daily living needs were met.
Education
Laurel Hill School
Nursing assistant -
Walton Vo-Tech
CCMA -
National Healthcare Association
04.2012
Skills
- Excel
- Typing
- Faxing
- Microsoft
- Computers
- CPR
- Athena
- EMA
Personal Information
Title: Certified Clinical Medical Assistant
Certification
BLA
CPR
Timeline
Phone Nurse
Southern Bone and Joint
07.2023 - Current
CCMA
Geneva Medical Group
09.2019 - 07.2023
CCMA
Dermatology Surgery Center
04.2014 - 05.2019
Administrative Assistant
Mobile Health Incorporation
02.2010 - 05.2012
Resident Care Coordinator
Twin Cities Pavilion
07.2008 - 09.2010
The Learning Corner
06.2006 - 07.2005
Floor Supervisor
BentonHouse
03.2006 - 07.2008
CNA
Walton County Votech
09.2001 - 06.2003
Nursing assistant -
Walton Vo-Tech
CCMA -
National Healthcare Association
Laurel Hill School
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