JOAN WILDER
Bend,OR
Summary
Licensed occupational therapist with expertise in software development, assistive technology and universal design. Dedicated to developing inclusive platforms and tools that meet the needs of diverse users. Proficient in utilizing analytics and implementing iterative team strategies to optimize measurable results.
Overview
20
20
years of professional experience
Work History
IT Tech - ADA & ADA Test Proctor
Central Oregon Community College
09.2023 - 06.2024
- Oversee AIM Disability Services Management Suite (DSMS) software to ensure ADA testing accommodations in place.
- Organize testing materials and proctor ADA tests.
- Collaborate with Disability Services Department to ensure seamless process for students, instructors and testing center.
Occupational Therapist
High Desert ESD / Interior Health Authority
09.2009 - 06.2021
- Provided rehab services to students in Central Oregon schools K-12. Worked collaboratively with school IEP teams to establish goals and objectives with measurable outcomes (2012-21).
- Managed rehab services for 102 beds at regional hospital (2009-12). Superuser trainer for hospital staff in Meditech 6.1.3 EHR rollout. Member of Health Canada Funded Wound Care Research Team utilizing Quality Improvement (QI) model (2009-12).
QA Usability Manager & Merchandise Manager
Backcountry.com
07.2004 - 04.2007
- Established quality assurance and usability guidelines for proprietary backend software. Coordinated A/B testing with International testing team resulting in 24/7 efficiency.
- Utilized Agile Methodology with all department heads to re-design backend interface for accounting, inventory management, search marketing, buyers, SEO, warehouse and content management to allow for scalable hyper-growth forecasts.
- Merchandise Manager responsible for overall front-end sales conversion increasing sales from $17 million to over $100 million.
Education
Master of Science - Occupational Therapy
University of Alberta
Edmonton, AB2009
Bachelor of Science - Behavioral Science and Health
University of Utah
Salt Lake City, UT1998
Skills
- IT project management
- Editing
- Ergonomics/Usability
- Software Q/A testing
- Direct/indirect patient therapy
- Analytics
Professional Memberships & Training
- Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) #98417
- National Board for Certification in Occupational Therapy, Inc. # 32551
- State of Oregon Occupational Therapy Licensing Board # 302551
- College of Occupational Therapists of British Columbia, Canada (inactive status) #AJ2253
- American Society of Professional Education - Developing IT Project Management Techniques, 2004
- Executrain, Completed ProSoft Certified Internet Webmaster (CIW) training for E-Commerce Strategies, 2002
Additional Information
- Athlete Representative, Board of Trustees, Salt Lake Organizing Committee (SLOC) for the 2002 Olympic & Paralympic Games
- Olympian, 1992 & 1994 Olympic Games
- Languages: Finnish
Timeline
IT Tech - ADA & ADA Test Proctor
Central Oregon Community College
09.2023 - 06.2024
Occupational Therapist
High Desert ESD / Interior Health Authority
09.2009 - 06.2021
QA Usability Manager & Merchandise Manager
Backcountry.com
07.2004 - 04.2007
Master of Science - Occupational Therapy
University of Alberta
Bachelor of Science - Behavioral Science and Health
University of Utah
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