Summary
Overview
Work History
Education
Skills
Websites
Certification
Computerproficiencies
Languages
Timeline
Generic

Glodi Mbongo

Louisville,KY

Summary

Aspiring IT professional and web developer with a strong foundation in HTML, CSS, JavaScript, C#, Power BI, SQL, and WordPress. Currently pursuing a degree in Computer Information Systems with a focus on Web Development, I am eager to apply my academic knowledge in real-world projects. Experienced in building dynamic, responsive websites using WordPress and custom HTML/CSS, solving technical challenges, and analyzing data for business insights. Passionate about leveraging technology to drive innovation and improve operational efficiency. Ready to contribute my skills in C#, Power BI, and web development to help businesses achieve their goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Package Handler

UPS
Louisville, KY
07.2024 - Current
  • Follow safety guidelines to prevent injuries and ensure safe handling of packages.
  • Unloaded packages from delivery trucks, trailers, and conveyor system.
  • Inspected packages for damages or defects and recorded any issues found.
  • Ensured compliance with postal regulations regarding hazardous materials handling.

Freelance Web Developer

GM Digital
03.2022 - Current
  • Developed custom WordPress themes and plugins, enhancing site functionality and aesthetics
  • Developed and maintained websites for small to medium-sized businesses, resulting in a 30% increase in client traffic on average
  • Collaborated with clients to define project scope, requirements, and deliverables, ensuring alignment with their business goals
  • Provided ongoing website maintenance, support, and updates, achieving client satisfaction rates

Customer Returns

Amazon
Shepherdsville, USA
08.2019 - Current
  • Assess the condition of returned items and separate them into resell, damaged, or refurbish.
  • Evaluated code to ensure validity, proper structure, and compliance with industry standards.
  • Executed versatile roles in inbound and outbound operations, showcasing adaptability within dynamic warehouse environments.

Assembly

Rev-A-Shelf
Louisville, USA
01.2019 - 08.2019
  • Assembled various kitchen and bathroom products, following detailed instructions to ensure efficient and accurate production
  • Conducted quality control checks to verify parts and components meet quality standards

IT Support Specialist

ONEM
Kinshasa, Congo DR
02.2017 - 07.2018
  • Analyzed, installed, troubleshooted, and evaluated technology issues
  • Identified user needs, updated hardware, and systems, and provided computer and printer troubleshooting support
  • Collaborated with team members and utilized Microsoft Teams, Outlook, and SharePoint to streamline information access and organization

Education

Bachelor of Science - business administration in Computer Information Systems/Web Development

University of Louisville
Louisville, KY
12-2025

Associate of Arts - General Education

Jefferson Community And Technical College
Louisville, KY
07-2024

Associate of Applied Science - Computer and Information Technologies/Information Systems Security

Jefferson Community And Technical College
Louisville, KY
12-2023

Associate of Arts - AA - Computer Programming

Institut Supérieur de Commerce
07.2017

Skills

  • Web Development: WordPress, Front-End Development, Responsive Design
  • Technical Support: Troubleshooting,Microsoft Office Suite
  • Communication: Interpersonal Communication, Team Collaboration
  • Programming Languages: C#, Python, Net, JavaScript, Delphi, HTML,CSS, PHP, SQL
  • Database Management: Microsoft Access, SQL
  • Artificial Intelligence
  • Networking: LAN/WAN Networking
  • Adaptive team player, Multicultural Leadership
  • Business Intelligence: Power BI, Microsoft Excel

Certification

  • IT Support Certificate
  • TestOut PC Pro Certificate
  • Technical Support Fundamentals
  • Power BI for Data Analysts
  • SQL Course For Analysts

Computerproficiencies

Delphi, C#, WordPress, HTML, CSS, JavaScript, PHP, Microsoft Office (Excel, Word, PowerPoint, Access, and Publisher), PC and laptop assembly

Languages

English
Full Professional
French
Native/ Bilingual
Lingala
Native/ Bilingual

Timeline

Package Handler

UPS
07.2024 - Current

Freelance Web Developer

GM Digital
03.2022 - Current

Customer Returns

Amazon
08.2019 - Current

Assembly

Rev-A-Shelf
01.2019 - 08.2019

IT Support Specialist

ONEM
02.2017 - 07.2018

Bachelor of Science - business administration in Computer Information Systems/Web Development

University of Louisville

Associate of Arts - General Education

Jefferson Community And Technical College

Associate of Applied Science - Computer and Information Technologies/Information Systems Security

Jefferson Community And Technical College

Associate of Arts - AA - Computer Programming

Institut Supérieur de Commerce

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Glodi Mbongo