Gloire Rusingiza
Lexington,KY
Summary
Resourceful Administrative Fellow known for high productivity and efficient task completion. Specialize in strategic planning, project management, and data analysis, ensuring seamless operations across departments. Excel in communication, leadership, and problem-solving, leveraging these soft skills to enhance team performance and drive organizational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Fellow
CommonSpirit Health
Lexington, KY
07.2024 - Current
- Engaging in diverse administration, planning, and project work activities for a comprehensive learning experience.
- Leading projects supporting organizational initiatives and actively participating in leadership talent development.
- Shadowed various department leaders to obtain valuable insights into overall operations.
Quality Improvement Specialist
Idaho Community Health Center Association
Boise, Idaho
04.2023 - 06.2024
- Works closely with FQHC staff to understand their unique challenges and develop tailored workflows to implement quality improvement initiatives.
- Collaborates with FQHCs to identify performance gaps in MSSP contract measures and develop targeted improvement strategies.
- Analyzes performance data to measure the impact of implemented workflows on contract measures.
- Assists FQHCs in identifying key quality measures for improvement initiatives, conducting thorough assessments of current practices, and analyzing UDS data to determine areas of focus.
- Develops comprehensive scorecards, reports, and dashboards within Azara, a population health tool, to provide health centers with actionable insights and visual representations of quality measures and performance indicators.
Intern- Data & Analytics
St. Lukes Health System
Boise, Idaho
10.2022 - 04.2023
- Responsible for providing support for the development and coordination of projects and activities under the supervision of the manager
- Participated in meetings and discussions with stakeholders to identify data needs and requirements, and helped to design and implement data collection and reporting processes for care management
- Assisted analysts with service lines by engaging stakeholders to understand their needs and ensure that the reports and visualizations are accurate, relevant, and actionable
- Collaborated with different teams to develop data-driven solutions to improve healthcare outcomes in care management
- Participated in ongoing training and professional development to stay current on data management and analysis trends and best practices.
Community Health Worker
Saint Alphonsus Medical Center
Boise, Idaho
07.2021 - 10.2022
- Facilitated 50-60 referrals to public and community resources, resulting in improved access to healthcare services for over 50 individuals
- Conducted client assessments and resulting care plans as directed
- Facilitated health education and promotion activities for community members and groups, including workshops and seminars on topics such as nutrition, exercise, and disease prevention
- Assisted in the implementation of public health initiatives and programs, such as emergency department SDOH screenings
- Demonstrated sensitivity and cultural competence in working with diverse populations, including those with limited English proficiency or other special needs
- Participated in ongoing training and professional development to stay current on health trends and best practices.
Direct Care Staff
Progressive Behavior Systems
Boise, Idaho
07.2020 - 01.2021
- Provided hands-on care and assistance to clients with various physical, developmental, or emotional needs, including assistance with activities of daily living
- Supported clients in engaging in recreational and social activities to promote their mental and emotional well-being
- Administered medications and treatments according to physician orders and established protocols
- Tracked the daily progress of care provided and documented their medical information with 99% accuracy.
Education
Master's in Population & Health Systems Management -
Boise State University
Boise, Idaho05.2024
Bachelor's in Health Science -
Boise State University
Boise, Idaho05.2021
Skills
- Microsoft Office (Excel, Word, PowerPoint)
- Tableau
- Program Oversight
- Customer Service
- Program Management
- Goal Setting
- Documentation And Reporting
- Epic
- Athena
- Azara
- Critical Thinking
- Troubleshooting
- Communication
- Organizational Skills
- Detail-Oriented
Certification
HFMA: Certified Specialist Accounting and Finance (CSAF), Certified Revenue Cycle Representative (CRCR)
Timeline
Administrative Fellow
CommonSpirit Health
07.2024 - Current
Quality Improvement Specialist
Idaho Community Health Center Association
04.2023 - 06.2024
Intern- Data & Analytics
St. Lukes Health System
10.2022 - 04.2023
Community Health Worker
Saint Alphonsus Medical Center
07.2021 - 10.2022
Direct Care Staff
Progressive Behavior Systems
07.2020 - 01.2021
Master's in Population & Health Systems Management -
Boise State University
Bachelor's in Health Science -
Boise State University
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