Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Gloria Aguilar

KFC/ Taco Bell Store Manager
Yucaipa,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success and the overall experience of customers and associates.

Overview

11
11
years of professional experience
1
1
Language

Work History

Store Manager

KFC
12.2015 - Current
  • Assisted with hiring, training and mentoring new staff members.
  • Trained and Promoted over 25 associates to management positions.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Developed a reputation within the area of restoring sales and rebuilding teams in stores experiencing a decline.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Achieved a perfect Food Safety Assessment.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures immediately.

Shift Supervisor

KFC
12.2013 - 12.2015
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Served as a liaison between staff members and upper management, facilitating effective communication channels for information sharing and issue resolution.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Enhanced processes by pinpointing bottlenecks and working with employees to resolve.

Employee

KFC
05.2013 - 12.2015
  • Developed and maintained courteous and effective working relationships.
  • Assisted customers in ordering and preparing orders.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked in drive thru while maintaining fast wait times and ensuring guest touch points were up to standard.


Education

High School Diploma -

Gateway Christian School
San Bernardino
05.2001 -

Skills

Leadership and Team Building

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Interests

Philanthropy

Interior Decorating

Shopping

Timeline

Store Manager

KFC
12.2015 - Current

Shift Supervisor

KFC
12.2013 - 12.2015

Employee

KFC
05.2013 - 12.2015

High School Diploma -

Gateway Christian School
05.2001 -

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Gloria AguilarKFC/ Taco Bell Store Manager