Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gloria Allen

Production Group Leader
Kittrell,NC

Summary

Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing 10 years of related experience, including measuring and cutting materials, operating equipment and following work instructions. High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over 10-year career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach. Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement.

Overview

15
15
years of professional experience

Work History

Production Group Leader

Harris Bud
Henderson, NC
01.2021 - Current
  • Maintained accurate records of materials used, labor hours worked, and other related data.
  • Implemented corrective actions when deviations from standard operating procedures occur.
  • Kept areas clean, neat and inspection-ready to comply with product guidelines.
  • Resolved conflicts between personnel or departments in order to maintain harmony among team members.
  • Met or exceeded target for on-time customer shipments.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Developed and maintained a positive work environment by providing support, guidance, and direction to staff.
  • Oversaw the ordering of supplies needed for operations; monitored inventory levels as necessary.
  • Ensured adherence to safety protocols and procedures while coordinating production activities.
  • Supported team meetings and Joorderfillersb to motivate and inspire 120-150-member team to improve output and quality.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Used daily system logs to document production information, discussing issues with management.
  • Monitored performance of team members and provided feedback on their progress.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Classified defects from finished orders for record tracking and statistics.
  • Assigned tasks to personnel based on individual skillsets and availability.
  • Regularly communicated with management regarding updates on projects or issues.
  • Identified potential problems or risks associated with production activities.
  • Notified supervisors about production problems and helped identify and correct concerns.
  • Evaluated subordinate performance and communicated with employees to provide feedback for work performance improvement.
  • Coordinated maintenance activities with external vendors as required.
  • Reviewed daily production reports to evaluate efficiency and identify areas of improvement.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Negotiated contracts with suppliers that meet cost targets without compromising quality.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Analyzed production data to determine areas where process improvements can be made.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Production Group Leader

Delhaize America
Creedmoor, NC
02.2016 - 01.2021
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Performed root cause analysis on any discrepancies found during inspection processes.
  • Maintained accurate records of materials used, labor hours worked, and other related data.
  • Implemented corrective actions when deviations from standard operating procedures occur.
  • Conducted frequent cycle counts and inventory audits to verify accuracy of computer records.
  • Kept areas clean, neat and inspection-ready to comply with product guidelines.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Resolved conflicts between personnel or departments in order to maintain harmony among team members.
  • Met or exceeded target for on-time customer shipments.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Developed and maintained a positive work environment by providing support, guidance, and direction to staff.
  • Oversaw the ordering of supplies needed for operations; monitored inventory levels as necessary.
  • Ensured adherence to safety protocols and procedures while coordinating production activities.
  • Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
  • Supported team meetings and [Job title] to motivate and inspire [Number]-member team to improve output and quality.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Used daily system logs to document production information, discussing issues with management.
  • Monitored performance of team members and provided feedback on their progress.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Assigned tasks to personnel based on individual skillsets and availability.
  • Regularly communicated with management regarding updates on projects or issues.
  • Identified potential problems or risks associated with production activities.
  • Notified supervisors about production problems and helped identify and correct concerns.
  • Evaluated subordinate performance and communicated with employees to provide feedback for work performance improvement.
  • Defined, created and developed solutions to identify root cause of problems to avoid future occurrences.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Reviewed daily production reports to evaluate efficiency and identify areas of improvement.
  • Drafted schedules for personnel that optimize resources while meeting customer demand.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Provided training for new employees in the use of equipment, processes, and policies.
  • Analyzed production data to determine areas where process improvements can be made.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new opportunities.
  • Maintained updated knowledge through continuing education and advanced training.

Customer Service Representative

Humana Pharmacy
Raleigh, NC
06.2009 - 01.2016
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Set up and activated customer accounts.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Determined accurate prices for [Type] customer services, consistently searching for deals and best prices.

Education

Southern Vance High School
Henderson, NC

Skills

  • Incidents Management
  • Work Scheduling
  • Quality Assurance Controls
  • Continuous Improvements
  • Employee Motivation
  • Personnel Management
  • Production Planning
  • Worker Training
  • Process Improvement
  • Quality Assurance
  • Quality Control
  • Safety Monitoring
  • Teamwork and Coordination
  • Punctual and Reliable
  • Teamwork and Communication
  • Following Instructions
  • Production Documentation
  • Computer Skills
  • Reading and Determining Measurements
  • Incident Reporting
  • Positive Attitude
  • Good Communication
  • Punctual and Dependable
  • Flexible Schedule
  • Production Line Work
  • Production Deadline Management
  • Preparing Shipments
  • Warehouse Operations
  • Identifying Flaws

Timeline

Production Group Leader

Harris Bud
01.2021 - Current

Production Group Leader

Delhaize America
02.2016 - 01.2021

Customer Service Representative

Humana Pharmacy
06.2009 - 01.2016

Southern Vance High School

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Gloria AllenProduction Group Leader