Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gloria Alonzo

Administrative Assistant
Houston,TX

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Seeking entry level position offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

30
30
years of professional experience

Work History

Administrative Assistant

Temporary Connections
04.2000 - 11.2010
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Medical Assistant

Dr Leena Bruce
03.2007 - 04.2009
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Medical Assistant

Opthalmology Associates East Texas
03.2006 - 09.2007
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Paralegal

Morris And Campbell
10.2000 - 12.2002
  • Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
  • Facilitated efficient case resolution by attending depositions, hearings, mediations, and trials as necessary to assist attorneys in the presentation of evidence or arguments.
  • Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
  • Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.

Communications Officer

Harris County Sheriff Office
11.1988 - 09.1996
  • Streamlined internal communication processes for improved information dissemination and employee engagement.
  • Evaluated campaign performance using analytics tools, refining strategies based on data-driven insights.

Communications Officer

Galveston County Sheriff's Office
01.1996 - 05.1996
  • Streamlined internal communication processes for improved information dissemination and employee engagement.
  • Evaluated campaign performance using analytics tools, refining strategies based on data-driven insights.
  • Spearheaded public relations efforts that led to successful partnerships with influencers within the industry.
  • Led corporate social responsibility initiatives, increasing community involvement, and positive brand association.

Medical Assistant

Herman Hospital
05.1982 - 05.1983
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Medical Assistant

UTMB
02.1981 - 04.1982
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Education

Associate of Arts - Criminal Justice

San Jacinto College District
Pasadena, TX
05.1987

High School Diploma -

Mt Carmel Catholic School
Houston, TX
05.1982

Skills

  • Bookkeeping

  • Appointment Scheduling

  • Reception oversight

  • Clerical Support

  • Invoice Processing

  • Data Entry

  • Administrative Support

  • Customer Relations

  • Customer Service

  • AR/AP

  • QuickBooks expert

  • Excel spreadsheets

  • Filing

  • Scheduling

  • Office Administration

  • Meeting planning

  • Travel Planning

  • Dress For Success

Timeline

Medical Assistant

Dr Leena Bruce
03.2007 - 04.2009

Medical Assistant

Opthalmology Associates East Texas
03.2006 - 09.2007

Paralegal

Morris And Campbell
10.2000 - 12.2002

Administrative Assistant

Temporary Connections
04.2000 - 11.2010

Communications Officer

Galveston County Sheriff's Office
01.1996 - 05.1996

Communications Officer

Harris County Sheriff Office
11.1988 - 09.1996

Medical Assistant

Herman Hospital
05.1982 - 05.1983

Medical Assistant

UTMB
02.1981 - 04.1982

Associate of Arts - Criminal Justice

San Jacinto College District

High School Diploma -

Mt Carmel Catholic School

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Gloria AlonzoAdministrative Assistant