Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gloria Angeles

Turlock,CA

Summary

Dynamic and dedicated professional with experience at Rite-Aid Pharmacy, excelling in customer service and cash handling. Proven ability to maintain HIPAA compliance while enhancing patient care quality. Skilled in inventory management and organization, fostering teamwork to ensure operational efficiency and customer satisfaction. Committed to promoting health awareness in the community.

Overview

36
36
years of professional experience

Work History

Pharmacy Cashier

Rite-Aid Pharmacy
03.2007 - 08.2025
  • Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
  • Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
  • Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
  • Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
  • Assisted in managing inventory levels by accurately counting and restocking shelves as needed.
  • Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
  • Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
  • Educated customers on medications and over-the-counter products, promoting health awareness within the community.
  • Used POS system to enter orders, process payments and issue receipts.

Certified Nursing Assistant

Turlock Nursing and Rehabilitation Center
11.1989 - 07.1994
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Education

Roselawn High School
Turlock, CA

Skills

  • HIPAA regulations
  • Maintaining cleanliness
  • Organization and prioritization
  • Cash handling expertise
  • Insurance verification
  • Cash register operations
  • Inventory management
  • Quality assurance
  • POS system operation
  • Telephone etiquette
  • Teamwork
  • Customer service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pharmacy Cashier

Rite-Aid Pharmacy
03.2007 - 08.2025

Certified Nursing Assistant

Turlock Nursing and Rehabilitation Center
11.1989 - 07.1994

Roselawn High School

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