Gloria Asenjo
Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
RealFi Home Funding Corp.
08.2015 - 08.2024
- Manage HR functions for 260+ employees across 32 branches, including payroll, benefits, and open-enrollment support
- Hosted team events and monthly new hire presentations, fostering positive company culture and seamless transitions for enhanced employee engagement and morale
- Administer benefits programs including medical, dental, vision, prescription, life, short-term disability, and 401k
- Implemented company policies and labor laws, created performance appraisal processes, conducted 1:1 reviews, and managed exit interviews for corporate office staff
- Lead employee engagement and leadership development initiatives to foster a positive work environment and promote growth
- Oversee wage and salary administration, succession planning, and discipline processes to maintain high-performing workforce
- Manage recruitment life cycle including posting jobs, reviewing resumes, conducting interviews, and facilitating onboarding processes.
Accounting/ Payroll Manager
RealFi Home Funding Corp.
08.2015 - 08.2024
- Managed accounts payable and accounts receivable processes, ensuring accuracy and timeliness in financial transactions
- Executed month-end journal entries and reconciliations to maintain accurate financial records
- Conducted bank deposits and reconciled credit card charges to ensure proper cash flow management
- Collaborated with legal team on issues, including garnishments for child support, and managed communication with external parties
- Responsible for vendor management, ensuring efficient and cost-effective relationships.
Customer Service Representative IV/ MTF Interim OPS Processor
Wells Fargo Home Mortgage
12.2011 - 04.2015
- Assisted in onboarding and offboarding processes for all team members, preparing materials for hiring managers, and ensuring smooth transition
- Provided comprehensive administrative support to 26 Home Mortgage Consultants (HMCs), 2 Managers, and branch managers across two office locations, streamlining operations
- Managed administrative tasks including front desk coverage, time tracker approvals, office invoicing, and supply orders, ensuring smooth operations.
Education
Associate in Applied Science - Administration
Berkeley College
New York , NY05.1994
Skills
Technical: Microsoft Office, ADP, DocuSign, Conquer, AMB, Encompass, Quickbooks, Balance Point Isolved, Authorized Net
Languages: Fluent in Spanish and English
Websites
Timeline
Human Resources Manager
RealFi Home Funding Corp.
08.2015 - 08.2024
Accounting/ Payroll Manager
RealFi Home Funding Corp.
08.2015 - 08.2024
Customer Service Representative IV/ MTF Interim OPS Processor
Wells Fargo Home Mortgage
12.2011 - 04.2015
Associate in Applied Science - Administration
Berkeley College
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