Gloria Asenjo
Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
RealFi Home Funding Corp.
White Plains, NY
08.2015 - 08.2024
- Manage HR functions for 260+ employees across 32 branches, including payroll, benefits, and open-enrollment support
- Hosted team events and monthly new hire presentations, fostering positive company culture and seamless transitions for enhanced employee engagement and morale
- Administer benefits programs including medical, dental, vision, prescription, life, short-term disability, and 401k
- Implemented company policies and labor laws, created performance appraisal processes, conducted 1:1 reviews, and managed exit interviews for corporate office staff
- Lead employee engagement and leadership development initiatives to foster a positive work environment and promote growth
- Oversee wage and salary administration, succession planning, and discipline processes to maintain high-performing workforce
- Manage recruitment life cycle including posting jobs, reviewing resumes, conducting interviews, and facilitating onboarding processes.
Accounting/ Payroll Manager
RealFi Home Funding Corp.
White Plains, NY
08.2015 - 08.2024
- Managed accounts payable and accounts receivable processes, ensuring accuracy and timeliness in financial transactions
- Executed month-end journal entries and reconciliations to maintain accurate financial records
- Conducted bank deposits and reconciled credit card charges to ensure proper cash flow management
- Collaborated with legal team on issues, including garnishments for child support, and managed communication with external parties
- Responsible for vendor management, ensuring efficient and cost-effective relationships.
Customer Service Representative IV/ MTF Interim OPS Processor
Wells Fargo Home Mortgage
White Plains, NY
12.2011 - 04.2015
- Assisted in onboarding and offboarding processes for all team members, preparing materials for hiring managers, and ensuring smooth transition
- Provided comprehensive administrative support to 26 Home Mortgage Consultants (HMCs), 2 Managers, and branch managers across two office locations, streamlining operations
- Managed administrative tasks including front desk coverage, time tracker approvals, office invoicing, and supply orders, ensuring smooth operations.
Education
Associate in Applied Science - Administration
Berkeley College
New York , NY05.1994
Skills
Technical: Microsoft Office, ADP, DocuSign, Conquer, AMB, Encompass, Quickbooks, Balance Point Isolved, Authorized Net
Languages: Fluent in Spanish and English
Websites
Timeline
Human Resources Manager
RealFi Home Funding Corp.
08.2015 - 08.2024
Accounting/ Payroll Manager
RealFi Home Funding Corp.
08.2015 - 08.2024
Customer Service Representative IV/ MTF Interim OPS Processor
Wells Fargo Home Mortgage
12.2011 - 04.2015
Associate in Applied Science - Administration
Berkeley College