Gloria Bailey

• Manage day to day operation.
• Manage leasing & maintenance team.
• Maintain and manage all financial responsibilities.
• Manage and monitor rental collection.
• Manage property personnel.
• Manage and create and monitor marketing activities.
• Perform other duties as assigned or requested to support property operations.
• Maintained positive landlord-tenant relationships, ensuring clear c
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
• Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
• Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
• Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
• Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
• Optimized property management software usage, enhancing operational efficiency in Yardi, Onsite, and Avid.
• Coordinated with legal counsel to handle eviction processes smoothly and professionally.
• Collected and maintained careful records of rental payments and payment dates.
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Communicated effectively with owners, residents, and on-site associates.

• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Maintained meticulous records of all property transactions, including leases, renewals, and terminations.

• Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Followed up on delinquent tenants and coordinated collection procedures.
• Showed apartments to potential tenants and answered questions regarding community.
• Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
• Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
• Escalated major issues to property manager for immediate remediation.
• Posted policies and rules in common areas for tenant review.
• Optimized website and online listings with engaging content, increasing visibility and attracting potential tenants.