Gloria Benitez
Brooklyn
Summary
Developed strong customer service and multitasking skills in high-paced environments. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
WAITRESS & HOSTESS
IHOP
Brooklyn East, NY
05.2022 - 09.2023
- Serving guests regularly while attending to restaurant responsibilities, including:
- Attentively responding to guests requests and needs in a fast paced environment
- Prepare beverages and plate presentation for guests
- Compassionately serving customers to prioritize a comfortable guest experience
- Efficiently and enthusiastically training new coworkers to familiarize them with work routines
- Maintaining a positive demeanor while multitasking with various guests and tables
- Using Spanish fluency to communicate with kitchen staff
- Work pos system
OFFICE/RECRUITMENT ASSISTANT
CUNY Start/Math Start, LaGuardia Community College
Long Island City, NY
05.2024 - 02.2025
- Supported student recruitment and administrative responsibilities, including:
- Answering phones, scheduling appointments, and assisting students with inquiries
- Conducting one-on-one meetings to recruit students for the program
- Organizing and participating in tabling events to promote the program
- Maintaining inventory and organizing materials for efficient use
- Designing flyers and managing content for social media platforms
- Making outreach calls and responding to emails to engage with students and partners
- Assisting the manager with various tasks to ensure smooth office operations
Education
HIGH SCHOOL -
Williamsburg Charter High School
08.2023
ASSOCIATES DEGREE - Journalism, AA
LaGuardia Community College
Long Island City, NY12.2025
Skills
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Reliability
- Organizational skills
- Adaptability and flexibility
- Interpersonal skills
LANGUAGES
English, Fluent
Spanish, Native
PROFILE OVERVIEW
Experience in customer service, administrative support, and content creation. Skilled in multitasking, communication, technology, and maintaining organization in fast-paced environments.
Timeline
OFFICE/RECRUITMENT ASSISTANT
CUNY Start/Math Start, LaGuardia Community College
05.2024 - 02.2025
WAITRESS & HOSTESS
IHOP
05.2022 - 09.2023
ASSOCIATES DEGREE - Journalism, AA
LaGuardia Community College
HIGH SCHOOL -
Williamsburg Charter High School