Hardworking student offering part-time work experience and extensive knowledge of core subject matter in the field of Medical Office Assisting with expertise in inpatient and outpatient care. Passionate and attentive about improving healthcare and technology. Process-driven and are very organized. Quick learner and always striving to improve day-to-day operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Gloria Boyd
Summary
Overview
3
years of professional experience
1
Certification
Work History
Business Health Care Technology
Student
08.2023 - 07.2024
Job overview
- Learned technical skills to become a health care administrator
- Optimized knowledge of types of appointments/scheduling protocols
- Obtained the proper procedures for medical billing and coding
- Followed technology guidelines and professional conduct.
Guest Services
Front Desk Medical Receptionist
10.2021 - 10.2022
Job overview
- Made sure that all visitors put on and remove personal protective masks
- Inputted data into the computer per visitor request to visit patient
- Transported visitors to patient stations
- Ensured visitors of the hospital COVID-19 pandemic rules
- Kept the area clean and sanitized
- Made security labels for visitors.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
Education
Atlanta College of Medical And Dental CareersAtlanta, GA
Associate of Science from Pharmacy Technology
University Overview
Pharmacy Technician
Albany Technical CollegeAlbany, GA
Associate of Science from College of Business Management Technology
04.2018
University Overview
Pharmacy Technology
Supervisor and Management Specialist
Healthcare Billing and Reimbursement Assistant
Healthcare Office Assistant
- Scholarship Recipient
Davenport UniversityGrand Rapids, MI
Bachelor of Science from Health Service Administration
08.2010
University Overview
Business Management
Case Management
Skills
- Greeted Patients
- Answered phone calls
- Schedule appointments
- Updated patient information into the EHR
- Checked patients in and out
- ICD-10-CM Knowledgeable
- Word Processing Skilled in Word
- Administrative tasks
- Computer Skills
Certification
- American Registry of Medical Assistants
- Certified Pharmacy Technician Board
- American Red Cross First Aid/CPR/AED Training
Activities
Activities
- Member of VICA-Healthcare Organization High-school
- AmeriCorps-VISTA Corp/ National Corp
- Member of Phi Beta Lambda-Vocational Technical College
- USA Military Enlisted/ARMY Reserve
References
References
Upon RequestTimeline
Student
Business Health Care Technology
08.2023 - 07.2024
Front Desk Medical Receptionist
Guest Services
10.2021 - 10.2022
Atlanta College of Medical And Dental Careers
Associate of Science from Pharmacy Technology
Albany Technical College
Associate of Science from College of Business Management Technology
Davenport University
Bachelor of Science from Health Service Administration
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