Gloria Brown
Kansas City,MO
Summary
Versatile and dedicated, with a proven track record at A New Way Home Care, I excel in providing exceptional personal care and maintaining client wellness. Skilled in housekeeping and customer service, I enhance client satisfaction and efficiency. My strong problem-solving abilities and attention to detail ensure high-quality care and operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
A New Way Home Care
09.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported clients to and from medical appointments with safety and efficiency.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Royal K LLC
Owner Operator Independent
07.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Handled all paperwork accurately for invoicing, tracking, and reporting purposes to streamline record-keeping processes.
- Loaded and unloaded delivery vehicles securely, minimizing potential damage to goods during transport.
- Maintained positive relationships with regular clients through reliability in meeting deadlines consistently over time.
Personal Care Assistant
Access Home Healthcare
06.2015 - 03.2019
- Monitored and assisted residents through individual service plans.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Transported clients to and from medical appointments with safety and efficiency.
Education
High School Diploma -
Capitol Hill High School
Oklahoma City, OK05-2002
Skills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Commercial driving
- DOT compliance
- Shipping and packaging
- Pre-trip and Post-trip inspections
- Dispatch communication
- Local routes
- Route logs
Accomplishments
- Supervised team of 5 staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- CPR/AED Certification
Languages
English
Full Professional
Timeline
Personal Care Assistant
A New Way Home Care
09.2024 - Current
Royal K LLC
Owner Operator Independent
07.2020 - Current
Personal Care Assistant
Access Home Healthcare
06.2015 - 03.2019
- CPR/AED Certification
High School Diploma -
Capitol Hill High School
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