Summary
Overview
Work History
Education
Skills
Timeline
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Gloria Brunson

Gloria Brunson

Hartsville,SC

Summary

Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Responsible Stocker with excellent blocking, facing and customer service skills coupled with [Number] years of experience. Fast worker with attention to detail and completeness.

Overview

18
18
years of professional experience

Work History

Receiver/Stocker Associate

Lowes Home Improvment
Southern Pines, NC
01.2020 - Current
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Took on customer service duties, contributing with teams of up to [Number] to achieve top ratings in satisfaction surveys.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Maintained effective team member communication.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Unloaded daily delivery trucks using equipment such as [Type] and [Type] to quickly remove and stage products.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Operated RF scanners to track merchandise and verify contents of containers.

Merchandising Associate

Lowes Home Improvment
Florence, SC
01.2018 - 08.2019
  • Worked closely with individual customers to identify unique needs and supply appropriate products.
  • Trained and managed merchandising associates to uphold company standards in customer service and product information.
  • Provided positive shopping experience, employing conflict resolution skills when problems arose.
  • Worked closely with managers, suppliers, and buyers to stock retail locations.
  • Educated customers on promotional events and monitored inventory for events to improve overall experiences.
  • Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
  • Monitored slow-selling merchandise and placed top sellers on display in prominent areas.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Verified products appeared at correct locations in proper quantities.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Educated employees on new merchandise during seasonal workshops.
  • Tracked and recapped key item performance.

Cashier

Lowe's
Florence, SC
01.2017 - 10.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each [Timeframe].

Product Merchandiser

Lowes Home Improvment
Florence, SC
04.2007 - 10.2018
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Established strong vendor relationships to maintain and support business.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Assembled quarter and full-size point of purchase promotional displays.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Educated employees on new merchandise during seasonal workshops.
  • Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Tracked and recapped key item performance.

Education

High School Diploma -

Hartsville High School
Hartsville, SC

Skills

  • Product Signage and Labeling
  • Stockroom Organizing
  • Stockroom Procedures
  • Handheld Scanners
  • Customer Loyalty
  • Safety Protocols
  • Hand Truck Operation
  • Cash Register Operation
  • Good with Numbers
  • Merchandising and Display
  • Palletizer Safety
  • Product Sales and Promotion
  • Product Packaging
  • Motivated Team Player

Timeline

Receiver/Stocker Associate

Lowes Home Improvment
01.2020 - Current

Merchandising Associate

Lowes Home Improvment
01.2018 - 08.2019

Cashier

Lowe's
01.2017 - 10.2018

Product Merchandiser

Lowes Home Improvment
04.2007 - 10.2018

High School Diploma -

Hartsville High School

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