GLORIA BULLA
Phoenix,USA
Summary
Professional with comprehensive experience and readiness for role. Known for strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, determination and results-driven approach.
Proven time-management skills and deep familiarity with all cleaning materials and tools. Keen eye for detail. Proficient in inventory control, staff training. Knowledge of Microsoft Office, Word, Excel, PowerPoint and Outlook. Languages: Spanish (native language) and English.
Overview
8
8
years of professional experience
Work History
Cabin Appearance Agent
GAT Airline Ground Support
01.2025 - 06.2025
- Ensure thorough cleaning and servicing of the cabin, cockpit, galleys, and lavatories to maintain a pristine environment for passengers and crew.
- Ensure all surfaces are free from dirt, debris, marks, fingerprints, and other imperfections.
- Replenish onboard supplies and amenities in the cabin and baggage compartments, ensuring accurate placement and correct quantity as per specifications.
- Monitor and manage the aircraft's stock levels, ensuring that all necessary items are properly stocked before departure.
- Accept and verify incoming deliveries to the commissary locker, including packages from FedEx, UPS, and other couriers.
- Accurately record and document all incoming shipments in the inventory management system.
- Physically stock items within the commissary locker, ensuring a clean, organized, and safe environment.
- Maintain inventory levels and ensure all supplies are readily available for aircraft stocking and other operations.
- Ensure compliance with all federal, state, municipal, airport authority, and airline regulations.
Housekeeping
REBL Rentals
03.2022 - 10.2024
- Trained for inspector position.
- Responded promptly to customer requests regarding housekeeping needs.
- Assisted in training new housekeeping staff.
- Assisted cleans tubs, toilets, floors, kitchen, living room, guest house, pool area, den, wet bar, etc.
- Helped in laundry and housekeeping department when necessary.
- Clean/organize patio furniture.
- Turns in lost and found items to manager.
- Report maintenance items in need of repair via app.
- Ensure department adheres to all regulatory company policies and procedures.
- Report on any shortages, damages or security issues.
- Handle reasonable guests complaints/requests and inform when required.
- Check stocking levels of all consumables.
- Comply with health and safety regulation and act in line with company policies.
- Handle other duties as assigned.
Commercial Manager
Alimentos Manbu SAS
06.2017 - 03.2021
- Created reports summarizing sales data and customer feedback information.
- Assisted in resolving customer complaints regarding products or services delivered.
- Provided training and mentorship to junior team members.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Strengthened client relationships through regular communication and timely resolution of issues.
- Prepared reports for senior management to monitor performance of commercial activities.
- Strengthened team and organization by recruiting and hiring qualified employees.
- Implemented training programs for staff members, improving overall team performance and productivity levels.
- Managed budgets ensuring accurate forecasting and cost control for optimal profitability.
Education
Técnico Laboral Auxiliar De Enfermería - Health Sciences
Fundación Estudio Empresarial
12.2000
Some College (No Degree) - Economics
Universidad De La Salle
01.2010
High School Diploma - undefined
Instituto Zoraida Cadavid De Sierra
11.1995
Skills
- Ability to take on new roles and follow up on orders
- Provide excellent customer service
- Teamwork and collaboration
- Time management to complete tasks quickly
- Communication is vital to performing any position
- Decision making, important decisions are made every day
- Professional ethics
- Responsible and persevering
- Problem-solving skills
- Positive attitude
Timeline
Cabin Appearance Agent
GAT Airline Ground Support
01.2025 - 06.2025
Housekeeping
REBL Rentals
03.2022 - 10.2024
Commercial Manager
Alimentos Manbu SAS
06.2017 - 03.2021
Some College (No Degree) - Economics
Universidad De La Salle
High School Diploma - undefined
Instituto Zoraida Cadavid De Sierra
Técnico Laboral Auxiliar De Enfermería - Health Sciences
Fundación Estudio Empresarial
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