Gloria Bustillos

• Deliver hot meals to designated senior customers in a safe and timely manner
• Follow specific delivery instructions provided by the supervisor
• Check meal trays for accuracy and completeness before delivery
• Document any special requests or changes in meal orders
• Maintain a friendly and respectful attitude towards senior clients
• Report any concerns or issues with meals or delivery to the supervisor in a timely manner
• Completed on-time deliveries by choosing best and most efficient routes.

Other Responsibilities:

• Verify morning report for total beverages ,fruit, or any condiments required for each route.
• Fill coolers with required qty of milks, and fill crates with required qty of fruit per route
• Ensure all hot bags are filled with hot bricks or cold packs, depending on the daily meal.
• Support with ensuring all hot bags have correct quantities according to routes.
• Perform monthly calibration for ice machine.
• Wash all carts (including kitchen carts) twice a month
• Bilingual communication with clients

• Served as a companion to both parents
• Transporting clients to and from appointments, errands, activities, etc
• Managing medication
• Preparing meals and help with eating
• Interpersonal skills, including exceptional patience and listening skills
• The ability to provide care across a variety of settings, including group homes and day service programs
• Perform housekeeping duties and the cleanliness of the home
• Providing bathing and dressing assistance
• Keeping proper care records and reporting changes to nursing team
• Encouraging socialization and participation in community activities
• Following through with patient care plan
• Communicating with family and Medical staff
• Assisting with transfer and mobility
• Shopping and running errands
• Maintaining a safe and comfortable home environment

• Manage $23M of pharmaceutical and over-the-counter inventory daily
• Receive, review and assign $4.5M of daily incoming sensitive pharmaceuticals shipments to proper inventory location
• Manage a team of up to 30 associates; providing coaching, mentoring, training and feedback to enhance the contributions, competencies, and performance of inventory associates towards their growth
• Strategic planning, business improvement and the development of the inventory team
• Understand and effectively communicate company policies to ensure compliance and consistent administration
• Interacting with vendors giving directions and setting expectations as a customer
• Coordinate efforts with multiple departments to ensure efficient and ensuring the establishment and maintenance of purchase order in an accurate and timely responses to internal/external customer needs
• Improved associate engagement by facilitating a positive work environment along with timely associate feedback
• Maintaining focus while working in a stressful environment which includes answering radio and questions from associates along with noise from equipment
• Recruitment, selection, and placement of new hires
• Responsible for weekly payroll of all associates within department
• Track attendance & performance of direct reports
• Full understanding of department guidelines to follow process and procedures as written to ensure good quality work
• Experience with the understanding in Manufacturing / Production role
• Migrated 3000 NDC’s to QMSI
• Moved $20M of inventory from old to new pharmacy
• Implemented bar code system for over 3000 mail order drugs
• Created employee and safety manuals for department
• Increased employee retention
• Lead cycle count team in raising the count accuracy from 93% to 99%
• Computer skills with Microsoft and Excel

• Supervised 45 production employees in a diverse manufacturing environment to meet daily goals, delivery and budget requirements
• Planned, scheduled direct and indirect labor workflow and organized teams to meet production schedules for five departments
• Troubleshooting and solving production equipment and safety issues
• Evaluated and monitored employee performance through performance plans and assessments, developing performance objectives, coaching and appropriate training
• Responsible for weekly payroll of all associates within the department
• Daily reports prepared to upper Management on a daily basis
• Monthly safety audits throughout each department
• Conduct daily meetings within each department with updates on outputs, safety issues and business
• Interviewed for recruitment, selection, and placement of new hires
• Encourage policies and procedures were followed according to company rules and regulations
• Through understanding of each process within the department of all test equipment
• Complete daily audits to ensure processes were followed daily with zero tolerance