GLORIA BUSTOS
Glendale,AZ
Summary
Dedicated and focused individual with a proven ability to prioritize and successfully complete multiple tasks simultaneously. Known for following through on projects to achieve goals. Flexible and hardworking with a strong drive to succeed. Excellent communication skills, thriving in a team environment while providing exceptional customer service.
Overview
15
15
years of professional experience
Work History
Clinical Supervisor
Peak Heart and Vascular
07.2020 - Current
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Developed a comprehensive clinical training program for new hires to ensure consistent quality of care.
- Facilitate hiring of qualified personnel by interview applicants and making recommendations for employment.
- Developed and adjusted work schedules for staff.
CLINICAL SUPERVISOR
CVC
07.2009 - 07.2020
- Back office MA/NUC-CVT (2009 to 2014)
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Optimized scheduling processes that promoted efficient use of time in order to maximize clinician availability for direct patient contact.
Education
Gate Way Community College
Phoenix, AZ07.2000
Medical Assistant (MA)/Cardiovascular Technician (CVT)
Arizona College of Allied of Health
Glendale, AZ07.1999
Skills
- Dedicated and focused who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals
- Flexible and hardworking with strong drive to succeed
- Good communication skills, team player and great customer service
Staff Management
Clinical Training
Staff Scheduling
Team Supervision
Clinical assessment
Medicalofficeprocedures
- Scheduling
- Filing
- Telephone
- Keyboarding
- EMR system
Healthcarecommunications
- Letter formatting
- Transcription
Healthcareaccounting
- Pegboard
- Billing
- Collection techniques
Medicalinsurance
- Universal claims
- Medicare
- Worker’s comp
- Referrals
Microcomputerconcepts
- Microsoft Word
- Access
- Excel
- Chart logic
- Source
- Advance MD
- Allscripts
- Net-practice
- ECW
Clinicallaboratoryprocedures
- Physical examinations
- Vital signs
- Physical Measurements
- Health histories
Lifesupportandsafety
- OSHA
- CPR
- First aid
Laboratoryscience
- Urinalysis
- Pregnancy testing
- H and H
Patientdiagnostics
- Holters monitors
- Event monitors
- EKG interpretation
- Regular treadmills
- Nuclear stress test
Clinicalofficeprocedures
- Venipuncture
- Finger sticks
- Injections
- Tray set-ups
Areasofstudy
- Medical Assistant (MA)
- Cardiovascular Technician (CVT)
Timeline
Clinical Supervisor
Peak Heart and Vascular
07.2020 - Current
CLINICAL SUPERVISOR
CVC
07.2009 - 07.2020
Gate Way Community College
Medical Assistant (MA)/Cardiovascular Technician (CVT)
Arizona College of Allied of Health
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