GLORIA CARUTH

• Developed plans to safeguard computer files against modification, destruction, or disclosure.
• Monitored use of data files and regulated access to protect secure information.
• Conducted security audits to identify vulnerabilities.
• Developed Just-In-Time cybersecurity awareness content for emerging threats to reduce operational risk to tailored audiences.
• Developed concise, tailored end-user base cybersecurity awareness content improving targeted end-user base cyber hygiene
• Ensured policy documents are aligned with business objectives, implementable by the organization, and practical for compliance by insuring purpose, scope,authority, and policy statements incorporate operational perspective and constraints

• Led deployment of a new e-mail retention program and engaged with business areas including Record Information Management, Information Security, and Project Management to ensure its effective use
• Managed e-mail security controls, policies, and installed anti-spam protocols to minimize risk
• Developed, tested, and launched a full-scale e-mail disaster recovery plan; conducted and reconciled security audit issues and supported vulnerability scanning efforts
• Reviewed and resolved e-mail and messaging disputes as the IS Threat Team’s first line of contact
• Removed unused applications and e-mail accounts after assessing server performance and space availability, resulting in increased network functionality
• Installed and maintained SharePoint 2010 and Cisco/IronPort e-mail security/encryption applications
• Lead project initiatives including migration of over 250,000 users from Lotus Notes to MS Office 365, and switching to Cisco technologies and various collaboration solutions
• Received multiple awards for excellence in facilitating upgrades and delivering strategic services
• Reduced department expenditures by 10% by revising service plans to match actual network usage while retiring unused devices and data retention.

Diagnosed, troubleshot, and resolved a range of software, hardware, database, and connectivity issues for internal teams and third-party service providers
Analyzed application usage and performance trends through review of monthly reports from Lotus Notes, SharePoint, and ITIL dat