Gloria Castaneda
Summary
A data-driven team player, adept at leveraging analytical insights to drive collaboration and contribute positively to organizational objectives. Demonstrates exceptional organizational skills, ensuring accuracy and efficiency. Utilizes strong interpersonal skills and multitasking abilities to navigate complex data sets and facilitate collaboration. Adaptable and logical, manages multiple priorities with a positive attitude. Proficient leader, employing data-driven problem-solving to address challenges and drive strategic initiatives.
Overview
4
4
years of professional experience
Work History
HR Engagement Intern
DHL eCommerce
Weston, FL
04.2023 - Current
-Utilized data analytics tools to analyze performance metrics for the DHL Rewards program.
-Generated weekly reports presenting actionable insights and recommendations to optimize program effectiveness.
-Developed clear and targeted communication strategies based on data analysis findings to effectively disseminate program updates and initiatives to employees.
-Collaborated cross-functionally to support recognition events and initiatives, utilizing data insights to inform event planning and optimize resource allocation.
-Maintained accurate records of program-related data and shipments.
Franchise Manager
UniVista Insurance
Miami, FL
04.2022 - 02.2023
-Compile and analyze data to create daily reports on operational performance and sales metrics.
-Utilize insights from reports to identify trends, assess performance against targets, and inform strategic decision-making.
-Oversee the recruitment process, including job postings, candidate screening, and interviews.
-Develop and implement training programs to onboard new staff and enhance existing employees' skills.
-Establish and maintain relationships with insurance companies to address customer needs and resolve issues.
-Identify and acquire various lead sources, including partnerships, referrals, and marketing campaigns, to generate new business opportunities.
-Provide leadership and supervision to franchise staff, including performance management, coaching, and development.
HR Learning Analyst
Anheuser-Busch, Bavaria, S.A
Bogota, Colombia
01.2021 - 09.2021
-Utilized data analysis to identify skill gaps and training needs among sales and logistics staff.
-Created comprehensive training programs incorporating both soft and hard skills tailored to address identified areas for improvement.
-Spearheaded the "Onboarding 360" project, leveraging data analysis to streamline and enhance the onboarding process for 950 new hires.
-Developed and executed effective marketing strategies to promote the eLearning platform, resulting in Colombia becoming the leading country among 15 in eLearning tool adoption.
-Managed budget allocation for learning area projects, leveraging data analysis to prioritize investments and optimize resource utilization.
Small Business Consultant
University of La Sabana
Cajica, Colombia
07.2020 - 12.2020
-Orchestrated the design, development, facilitation, and evaluation of an original Business Plan course catering to 30 local entrepreneurs in Cajica.
-Collaborated closely with Cajica's City Council to curate course content that precisely aligned with the entrepreneurs' specific needs and aspirations.
-Cultivated strong rapport with entrepreneurs by employing effective communication, leadership, and interpersonal skills.
-Conducted personalized one-on-one sessions with six members of the Business Plan course, resulting in two recipients securing seed capital at the entrepreneurial business fair held by the University of La Sabana.
Education
UniConn Program
University of Pennsylvania
Philadelphia 09.2022
Digital Marketing Course
University of Miami
Miami04.2022
Some College (No Degree) - 440 Insurance License
Florida Insurance University
Miami, FL04.2022
Bachelor of Science - Business Administration
Universidad De La Sabana Chía
08.2021
Skills
- Data analysis
- Detail-oriented
- Team-work
- Leadership
- Problem solving
- Decision-maker
- Excellent work ethic
- Fast-learner
- Innovative
- Multitask
Affiliations
-Leader the Young Adults Ministry at St. Katharine Drexel Catholic Church.
-Representative for Parish Life Ministries of St. Katharine Drexel Catholic Church.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
HR Engagement Intern
DHL eCommerce
04.2023 - Current
Franchise Manager
UniVista Insurance
04.2022 - 02.2023
HR Learning Analyst
Anheuser-Busch, Bavaria, S.A
01.2021 - 09.2021
Small Business Consultant
University of La Sabana
07.2020 - 12.2020
UniConn Program
University of Pennsylvania
Digital Marketing Course
University of Miami
Some College (No Degree) - 440 Insurance License
Florida Insurance University
Bachelor of Science - Business Administration
Universidad De La Sabana Chía
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