GLORIA DARKO

• Directed 40+ large-scale corporate, nonprofit, and social events annually, with budgets ranging from $25K–$400K and audiences up to 3,000 attendees, consistently achieving 90–95% client and attendee satisfaction.
• Negotiated and managed vendor contracts that reduced event costs by up to 15% while maintaining quality and client satisfaction.
• Supervised and trained teams of 20–50 staff and volunteers, streamlining workflows to cut on-site execution errors by 30%.
• Instituted data-driven post-event surveys and analytics, driving continuous improvement and increasing repeat client bookings by 25%.

Key Projects:

• Liberty University CEO Summit: Orchestrated international logistics for 100+ African business leaders (visas, travel, lodging, transportation). Achieved 95% delegate satisfaction and facilitated cross-continental partnerships.
• Johns Hopkins UCAIH Conference: Managed end-to-end planning for 500+ attendees, including speaker management, marketing, and sponsor relations. Post-event surveys reflected 90% satisfaction and secured multi-year sponsorship renewals.
• BSK Stream Movie App Launch: Designed and executed creative launch event strategy that generated pre-event buzz on social media and drove a 20% increase in app downloads within one week.

• Directed daily operations for front desk, food & beverage, housekeeping, and facilities across a 300-room property with 140 employees.
• Managed and executed 150+ corporate meetings, weddings, and conferences annually, generating a significant share of property revenue.
• Improved operational efficiency by standardizing processes, cutting service wait times by 20%, and boosting guest satisfaction scores.
• Partnered with catering and sales teams to grow event bookings by 18% YOY, strengthening hotel market share in the region.