Data Entry Clerk with proven expertise in accurate data input and management. Proficient in utilizing advanced data entry software to efficiently process large datasets. Strong focus on maintaining data integrity and confidentiality while consistently meeting tight deadlines.
Hi, I’m
GLORIA N DAVIS
New Orleans,LA
Summary
Overview
10
years of professional experience
1
Certification
Work History
Housing Authority of New OrleansNew Orleans, Louisiana
File Clerk-
05.2024 - 10.2024
Job overview
- Ensure records are accurate, up-to-update, and accessible when needed.
- Engineered an Excel spreadsheet of all active participants from 2020 to 2024 for streamlined.
- Revamped the file organization system, enhancing retrieval efficiency by 10%
Louisiana Department of HealthNew Orleans, United States
Customer Service Representative
11.2023 - 04.2024
Job overview
- Listen to customers' questions and concerns, and provide responses.
- Managed a 50% high volume of customer interactions daily, with a positive attitude.
- Assisted 10-15 customers requiring birth certificate, marriage certificate and death certificate
Catholic Charities of New OrleansNew Orleans, United States
Customer Service Intake Specialist
01.2023 - 07.2023
Job overview
- Updated and preserved customer information, documents, and records with precision
- Adhered to data entry protocols, ensuring compliance with rules and regulations
- Managed 10% all inquiries, resolved issues, and agreed-upon solution in an organized and efficient manner
ANPPM Senior Community Employment ServicesPasadena, United States
Payroll Clerk
01.2021 - 01.2023
Job overview
- Maintain payroll records, handle payroll inquiries, and ensure compliance with relevant regulations
- Updated employee records with new details such as changes in address and salary levels
- Maintained 90% accurate payroll information by calculating, collecting, entering data, resolving issues, and agreeing on solutions in an organized and efficient manner.
US Census BureauNew Orleans, United States
Human Resources Assistant-Payroll Clerk
12.2019 - 11.2020
Job overview
- Compiled and maintained central employee records to ensure up-to-date information
- Organized and filed paperwork efficiently, sorted, and delivered mail
- Managing 50% files and records (both paper and digital)
AMG Superdome of New OrleansNew Orleans, United States
Ticket Taker/Scanner
03.2019 - 06.2020
Job overview
- Exhibited respect, friendliness, and a willingness to assist wherever necessary
- Assisted 100% patrons with seating arrangements and greeted customer warmly
- Assist with various customer services tasks, maintain order, and ensure safety with the venue
Louisiana Department of HealthNew Orleans, United States
Customer Service Representative
12.2015 - 02.2017
Job overview
- Responded effectively to customer requests, delivering excellent services tailored to their needs
- Provided exceptional support to a high volume of customers with a positive demeanor
- Managed a 90% high volume of customer interactions daily with a positive attitude
Hilton Riverside HotelNew Orleans, US
Finance Clerk
11.2016 - 11.2016
Job overview
- Inputting financial data into accounting systems and spreadsheets.
- Maintaining accurate records of all financial transactions, invoicing, expenses, and payment.
Ochsner Medical HospitalJefferson, United States
Human Resources Assistant
04.2016 - 10.2016
Job overview
- Processed employee termination paperwork with attention to detail and compliance.
- Coordinated new employee orientation schedules, ensuring smooth onboarding.
- Handing 50% HR-related inquiries, both internally(employees) and externally (public ervices).
People Health InsuranceMetairie, United States
New Enrollment Processor
04.2015 - 03.2016
Job overview
- Processed and accurately recorded 50% new policies and claims to facilitate efficient enrollment.
- Maintained precise and comprehensive records across multiple databases.
- Ensuring all necessary information is provided
Delgado Community CollegeNew Orleans, United States
Human Resources Specialist
01.2015 - 04.2015
Job overview
- Revamped organizational filing systems for confidential employee records to enhance accessibility.
- Addressed employee inquiries related to insurance, pension plans, vacation, and sick leave.
Arbor on the Lake ApartmentsNew Orleans, United States
Front Desk Receptionist
11.2016
Job overview
- Instituted efficient filing systems that significantly improved 50% operational efficiency.
- Manage office supplies, and act as a point of contact for general inquiries
Education
Booker T. Washington Sr. High SchoolNew Orleans, LA
High School Diploma
University Overview
New Horizons Learning CenterMetairie, LA
from Medical Administrative Assistant, Health Information
University Overview
- Certificate- Medical Administrative Assistant
Skills
- Decision-making
- Problem resolution
- Friendly, positive attitude
- Time management
- Computer skills
- Communication
- Attention to detail
- Problem-solving
- Flexible and adaptable
Certification
Audubon Accounting Program/New Orleans, US/Certificate Accounting
Specialization: data entry, typing, accounting clerk, customer services,
Timeline
File Clerk-
Housing Authority of New Orleans
05.2024 - 10.2024
Customer Service Representative
Louisiana Department of Health
11.2023 - 04.2024
Customer Service Intake Specialist
Catholic Charities of New Orleans
01.2023 - 07.2023
Payroll Clerk
ANPPM Senior Community Employment Services
01.2021 - 01.2023
Human Resources Assistant-Payroll Clerk
US Census Bureau
12.2019 - 11.2020
Ticket Taker/Scanner
AMG Superdome of New Orleans
03.2019 - 06.2020
Finance Clerk
Hilton Riverside Hotel
11.2016 - 11.2016
Front Desk Receptionist
Arbor on the Lake Apartments
11.2016
Human Resources Assistant
Ochsner Medical Hospital
04.2016 - 10.2016
Customer Service Representative
Louisiana Department of Health
12.2015 - 02.2017
New Enrollment Processor
People Health Insurance
04.2015 - 03.2016
Human Resources Specialist
Delgado Community College
01.2015 - 04.2015
Booker T. Washington Sr. High School
High School Diploma
New Horizons Learning Center
from Medical Administrative Assistant, Health Information
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