Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Gloria Deloney

Gloria Deloney

Lake Forest,CA

Summary

Results-oriented HR professional with a proven track record in enhancing HR program efficacy and optimizing workforce strategies through data-driven insights and regulatory compliance. Proven ability to provide actionable recommendations to organizations for operational improvements, gather and report on employee concerns, and facilitate resolutions. Skilled in offering training and guidance to staff and organizations on handling complaints and issues, fostering a safe and healthy work environment. Adept at promoting transparency, collaborative communication, and managing employee relations to drive positive change. Accomplished in streamlining staffing processes, aligning strategies, and designing performance management systems for organizational success. Committed to leveraging my expertise as an HR Business Partner to support organizational growth and employee well-being.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Human Resources Professional

Living Style Group
11.2021 - Current
  • Utilize data-driven insights to assess HR program effectiveness and recommend improvements for enhanced outcomes
  • Maintain legal compliance by advising on labor laws, regulations, and ethical employment practices
  • Facilitate transparent communication of HR policies and initiatives, cultivating an open and inclusive work environment
  • Successfully manage employee relations, resolve conflicts, and implement fair disciplinary actions
  • Transformed staffing procedures, increasing customer service staff retention by 85% through streamlined processes and targeted training
  • Collaborated with leadership to align HR strategies, resulting in improved resource allocation and enhanced operations
  • Design and implement performance management systems, fostering a culture of continuous improvement
  • Identified training needs and implemented learning program initiatives, contributing to enhanced workforce skills
  • Guided employees through company-wide transitions, ensuring productivity and engagement during changes

Human Resources Coordinator

Robert Half
07.2015 - 11.2021
  • Collaborated with hiring managers throughout the employee lifecycle for talent acquisition and retention efforts
  • Supported staffing process optimization, leading to a 90% reduction in time to fill through improved coordination and streamlined processes
  • Aligned HR strategies with business goals, contributing to enhanced cross-functional collaboration and effectiveness
  • Managed employee relations matters, fostering positive relationships and implementing fair and consistent practices
  • Contributed to the design and implementation of performance management systems, driving employee growth and organizational success

Behavioral Coach/Case Management

Delta / Department of LA Children & Family Services
Orange, USA
01.2013 - 11.2019
  • Led individual and group counseling sessions to support clients' mental health goals
  • Conducted weekly one on one case management meeting, to assist and offered guidance to the client in his/her efforts to obtain success within their treatment plans
  • Conducted assessments and evaluations to determine clients' needs and progress

Education

BACHELOR OF SCIENCE - PSYCHOLOGY

Regent University

HUMAN RESOURCE MANAGEMENT CERTIFICATION -

National University

Skills

  • HR Strategy Development
  • Ombudsman, Employee Relations
  • Talent Management
  • Performance Management
  • Collaboration
  • Enhance management and team
  • Recruitment Strategies
  • Workforce Planning
  • Exit Interviews
  • Job Analysis
  • Interviewing techniques
  • Organizational Development
  • Data Analysis & Metrics
  • Training and Development
  • Legal and Regulatory Compliance

Certification

Human Resource Management Certification, National University

Timeline

Human Resources Professional

Living Style Group
11.2021 - Current

Human Resources Coordinator

Robert Half
07.2015 - 11.2021

Behavioral Coach/Case Management

Delta / Department of LA Children & Family Services
01.2013 - 11.2019

BACHELOR OF SCIENCE - PSYCHOLOGY

Regent University

HUMAN RESOURCE MANAGEMENT CERTIFICATION -

National University

Similar Profiles

CREATE PROFILE