GLORIA EMEDO

• Coordinated outreach project schedules and travel arrangements, handling administrative functions to support ongoing organizational operations.
• Managed financial record accuracy and ensured timely leadership follow-up on administrative tasks aligned with operational priorities.
• Coordinated parallel workstreams, facilitated clear stakeholder communication, and enforced protection of sensitive information.
• Managed administrative operations to support alignment between office procedures, ministry priorities, and service delivery standards.
• Managed correspondence, records, and documentation to ensure accurate, timely information flow.
• Managed over 50 customer call records, and documentation to ensure accurate, timely information.
• Designed and standardized streamlined internal processes to improve efficiency consistency and ensure organizational compliance.
• Developed and implemented budgeting practices and resource management to reduce overhead costs.
• Coordinated cross-functional collaboration to align workstreams and ensure projects and initiatives were are completed on schedule.
• Designed and maintained or
• Oversaw budgeting and financial resource allocation for department operations, ensuring cost-saving measures through effective management.
• Directed administrative operations, aligning office procedures with ministry priorities and service delivery standards.

• Facilitated daily stand-ups, sprint planning, retrospectives for cross-functional teams to enhance collaboration and alignment.
• Managed stakeholder expectations, ensuring timely delivery of quality products.
• Managed stakeholder expectations to ensure timely delivery of products that meet quality standards.
• Communicated team plans, identified risks/concerns to relevant stakeholders, and identified and resolved (or escalated) impediments as necessary.
• Worked with the Product owner to align teams with the product vision and sprint goals and increased sales by 10%.
• Led project plans, aligning scope, timelines, and deliverables with stakeholder expectations.
• Coordinated cross-functional teams to maintain workflow, accountability, and communication.

• Encouraged Agile behaviors, reinforced practices, norms, ceremonies, and supported the overall team performance and efficiency
• Identified team improvement opportunities and looked externally for best practices to support continuous improvement
• Led and coordinated logistics for Agile ceremonies and practices, e.g., backlog maintenance, sprint planning, daily stand-ups, and retrospectives
• Monitored Jira boards and Confluence updates to maintain visibility into sprint progress and priorities.
• Improved team efficiency by implementing Agile and Scrum methodologies for project management.
• Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
• Boosted customer satisfaction scores by providing regular updates on product enhancements resulting from feedback provided during sprint review meetings.
• Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
• Facilitated sprint planning, daily standup, reviews, and retrospectives for cross-functional delivery teams.

In progress, began 2025