Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Gloria Flores

Dallas,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Bilingual Front Desk Office Specialist

DFW Vascular Group
Dallas, TX
04.2016 - Current
  • Performed general office duties such as filing, photocopying, faxing and scanning documents.
  • Answered and directed incoming calls to appropriate personnel.
  • Entered patients' insurance information into the database accurately and efficiently.
  • Scheduled and rescheduled appointments for patients as needed.
  • Scanned patients' insurance cards into EMR regularly.
  • Collect co-pays from patients.
  • Input referrals and collect them from PCP for required insurances.
  • Handles the check out process with patients.
  • ICD-10 coding
  • Schedule meeting's for Dr's as needed.

Education

Medical Office Specialist -

Kaplan College
Dallas, TX
12-2014

High School Diploma -

I.Jean Cooper Private School
Dallas, TX
03-2013

Skills

  • Customer Service
  • Accounts Payable and Receivable
  • Analyze health data
  • Capturing Visit Data
  • Collection Processing
  • Electronic Health Records
  • Entering Patient Case Information
  • Files
  • HIPAA Regulations
  • Medicaid
  • Medical Terminology
  • Medicare
  • Organizational Skills
  • OSHA Guidelines
  • Patient Record Management
  • Scheduling
  • Understanding Fraud and Abuse
  • Using Electronic Charting
  • Can multitask

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Bilingual Front Desk Office Specialist

DFW Vascular Group
04.2016 - Current

Medical Office Specialist -

Kaplan College

High School Diploma -

I.Jean Cooper Private School

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Gloria Flores