Gloria Flores
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Bilingual Front Desk Office Specialist
DFW Vascular Group
Dallas, TX
04.2016 - Current
- Performed general office duties such as filing, photocopying, faxing and scanning documents.
- Answered and directed incoming calls to appropriate personnel.
- Entered patients' insurance information into the database accurately and efficiently.
- Scheduled and rescheduled appointments for patients as needed.
- Scanned patients' insurance cards into EMR regularly.
- Collect co-pays from patients.
- Input referrals and collect them from PCP for required insurances.
- Handles the check out process with patients.
- ICD-10 coding
- Schedule meeting's for Dr's as needed.
Education
Medical Office Specialist -
Kaplan College
Dallas, TX12-2014
High School Diploma -
I.Jean Cooper Private School
Dallas, TX03-2013
Skills
- Customer Service
- Accounts Payable and Receivable
- Analyze health data
- Capturing Visit Data
- Collection Processing
- Electronic Health Records
- Entering Patient Case Information
- Files
- HIPAA Regulations
- Medicaid
- Medical Terminology
- Medicare
- Organizational Skills
- OSHA Guidelines
- Patient Record Management
- Scheduling
- Understanding Fraud and Abuse
- Using Electronic Charting
- Can multitask
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Bilingual Front Desk Office Specialist
DFW Vascular Group
04.2016 - Current
Medical Office Specialist -
Kaplan College
High School Diploma -
I.Jean Cooper Private School
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