Gloria Garza
Aurora,IL
Summary
Adept Kitchen Manager with a proven track record at Badlands Bar and Grill, showcasing exceptional skills in inventory control and team leadership. Excelled in elevating kitchen operations through meticulous staff training and development, significantly enhancing customer satisfaction. Renowned for multitasking prowess and fostering a collaborative work environment.
Overview
1
1
Certification
Work History
Kitchen Manager
Badlands Bar and Grill
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Shift Manager
Noodles and Company
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Associate Of General Studies - General Education
Wubonsee Community College
Aurora, IL06.2019
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Food preparation
- Staff training and development
- Kitchen management
- Inventory control
- Attention to detail
- Problem-solving
- Safe food handling
- Ordering supplies
- Cleaning and sanitation
- Staff management
- Vendor relations
- Operations management
- Team collaboration and leadership
- Sanitation standards
Certification
Food Handlers
Basset
Timeline
Kitchen Manager
Badlands Bar and Grill
Shift Manager
Noodles and Company
Associate Of General Studies - General Education
Wubonsee Community College
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