Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Websites
Sleep study specialist
References
Timeline
Generic

Gloria Giles

Papillion,NE

Summary

Lead and direct all operations to protect patients and meet operational targets. Proficient in managing support staff, overseeing inventories and working with patients to provide top-notch support. Well-organized, efficient and diligent about preventing errors. Detail-oriented medical and health services manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Manager

Fresh Seasons Pharmacy
Gothenburg, NE
11.2022 - Current
  • Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
  • Reviewed prescriptions for accuracy prior to filling to ensure patient safety.
  • Provided professional consultation services on drug therapy options for patients.
  • Maintained current knowledge of pharmaceutical products available from various suppliers.
  • Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
  • Participated in continuing education courses to remain up-to-date on developments in the field of pharmacy practice.
  • Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
  • Assessed safety procedures and federal regulations to maintain pharmacy compliance.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Administered vaccines to immunize patients against communicable diseases.
  • Maintained records management system to process personnel information and produce reports.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
  • Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.

Pharmacy Manager

Health Mart Pharmacy
Mt. Ayr, IA
06.2020 - 11.2022
  • Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
  • Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
  • Ensured that all prescription information was accurately entered into computer system for billing purposes.
  • Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
  • Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.

Registered Respiratory Therapist

Jenny Edmunson Hospital
Council Bluffs, IA
03.2021 - 03.2022
  • Provided therapeutic treatments to patients with respiratory illnesses including oxygen therapy, aerosol medication delivery, chest physiotherapy and airway clearance techniques.
  • Assessed patient's progress during treatments and reported results to physicians or other healthcare professionals.
  • Instructed patients and their families in proper use of ventilators, inhalers, and nebulizers.
  • Monitored vital signs for changes in patient status or response to treatment.
  • Developed care plans for individual patients based on assessment of the patient's condition.
  • Maintained accurate records of all patient assessments, treatments, medications administered and outcomes of treatments.
  • Responded promptly to emergency situations involving respiratory distress or cardiac arrest.
  • Collaborated with multidisciplinary team members to develop comprehensive plans for patient care.
  • Managed mechanical ventilation systems including setting up ventilators and adjusting settings according to physician orders.
  • Evaluated effectiveness of treatments by monitoring physiological responses using specialized equipment such as spirometers or pulse oximeters.
  • Prepared reports summarizing test results and recommendations for further action or follow-up care.
  • Collaborated with physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
  • Inspected and cleaned respiratory therapy equipment to maintain functionality.
  • Consulted with physicians regarding diagnosis and treatment options for patients with complex conditions.
  • Facilitated communication between caregivers and family members concerning the health status of the patient.

Education

MBA - Business Administration & Health Care Management

University of Phoenix
Tempe, AZ
05-2022

Bachelor of Science - Pharmacy

Creighton University
Omaha, NE
05-1989

Bachelor of Science - Respiratory Therapy

College of Saint Mary
Omaha, NE
05-1986

Associate of Applied Science - Respiratory Therapy

Metro Tech Community College
Omaha
08-1982

Associate of Science - Pre-Medicine

Southeast Community College
Fairbury, NE
05-1977

Some College (No Degree) - Science Education

University of Nebraska At Omaha
Omaha, NE

Skills

  • Drug Inventory Management
  • Inventory Control
  • Regulatory Compliance
  • Training and mentoring

Affiliations

Maintain a healthy lifestyle with exercise and sporting activities.

Certification

  • Pharmacist licensed in Iowa and Nebraska
  • Registered respiratory therapist in Nebraska and Iowa

Languages

English
Professional

Websites

Sleep study specialist

  • Performed sleep studies and evaluated oxygen therapy when appropriate during study

References

References available upon request.

Timeline

Pharmacy Manager

Fresh Seasons Pharmacy
11.2022 - Current

Registered Respiratory Therapist

Jenny Edmunson Hospital
03.2021 - 03.2022

Pharmacy Manager

Health Mart Pharmacy
06.2020 - 11.2022

MBA - Business Administration & Health Care Management

University of Phoenix

Bachelor of Science - Pharmacy

Creighton University

Bachelor of Science - Respiratory Therapy

College of Saint Mary

Associate of Applied Science - Respiratory Therapy

Metro Tech Community College

Associate of Science - Pre-Medicine

Southeast Community College

Some College (No Degree) - Science Education

University of Nebraska At Omaha
Gloria Giles