Gloria Gonzales
Waller,TX
Summary
Knowledgeable about handling hazardous materials, cleaning building areas and maintaining equipment. Experienced in management areas such as records administration, team meetings and working well with the public. Conversational skills in spanish. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Custodial Services Supervisor
SSC Services For Education
Prairie View, TX
09.2021 - Current
- Supervised and coordinated the work of custodial staff, assigning tasks and monitoring progress.
- Developed schedules for custodial personnel to ensure adequate coverage of duties.
- Ensured that all safety regulations were followed by custodial staff members.
- Conducted inspections of buildings and equipment to determine maintenance needs.
- Provided training to new and existing custodial personnel on proper cleaning techniques, use of chemicals, and other related topics.
- Maintained inventory of supplies necessary for daily operations, including janitorial equipment and cleaning products.
- Identified areas in need of improvement with regards to cleanliness standards and developed strategies for meeting those goals.
- Investigated customer complaints regarding janitorial services and resolved any issues promptly.
Education
High School Diploma -
Hastings High School
Houston, TX05-2006
Skills
- Employee Coaching
- Work Scheduling
- Workplace Safety
- Process Improvements
- Task Delegation
Certification
- HIPO Hourly High Potential Program
- Phishing Awareness
- Key It Controls & Cybersecurity for Hourly & Salaried Associates
- Key IT Controls
- Wage and Hour
Accomplishments
- GEM Of The Year
Timeline
Custodial Services Supervisor
SSC Services For Education
09.2021 - Current
High School Diploma -
Hastings High School
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