Gloria Gonzalez Wilson
Long Beach,CA
Summary
Accomplished Human Resources Specialist and Payroll Technician at Long Beach City College, adept in PeopleSoft and fostering diversity and inclusion. Enhanced employee satisfaction and streamlined HR and payroll processes, ensuring compliance and accuracy for over 1,000 employees. Demonstrated exceptional customer relations and analytical thinking, significantly improving operational efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Long Beach City College
05.2007 - Current
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Payroll Technician
Long Beach City College
09.2001 - 05.2017
- Implemented a new timekeeping system that improved timesheet accuracy and reduced manual entry errors.
- Provided comprehensive support to colleagues during peak periods or absences, ensuring uninterrupted workflow in the Payroll department.
- Enhanced employee satisfaction by addressing payroll inquiries promptly and effectively.
- Successfully transitioned between multiple payroll systems during company mergers or software updates, adapting quickly to new processes.
- Reduced processing errors by conducting regular audits of payroll records, identifying any inconsistencies or inaccuracies.
- Developed strong relationships with employees at all levels of the organization through excellent customer service skills when handling payroll-related matters.
- Accurately processed wage garnishments, levies, and other deductions in accordance with legal requirements.
- Maintained compliance with federal, state, and local regulations by staying up-to-date on tax laws and requirements.
- Ensured accurate payroll calculations for over 200 employees through meticulous data entry and verification.
- Optimized record-keeping practices to maintain organized files for easy access during audits or inquiries from management.
- Managed payroll data entry and processing for 1,000 + employees to comply with predetermined company guidelines.
- Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Tracked employee vacation, sick and personal time.
- Developed and implemented payroll procedures to streamline workflow.
- Coordinated resolution of payroll discrepancies.
- Updated employee files with new details such as changes in address or salary levels.
- Generated reports to track employee time and attendance.
- Streamlined payroll processes by implementing efficient procedures, reducing processing time.
- Safeguarded sensitive employee information by maintaining strict confidentiality protocols within the Payroll department.
- Resolved payroll discrepancies efficiently by conducting thorough research and working closely with human resources.
- Supported year-end processes such as W-2 issuance and tax reporting, ensuring complete accuracy in all filings.
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Created new hire and termination documents for payroll.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Education
Bachelor of Arts - Raza Studies
San Francisco State University
San Francisco, CA08.2011
Skills
Customer Relations
HR policies and procedures
Pre-Employment Screening
PeopleSoft proficiency
New Hire Onboarding
Analytical and Critical Thinking
Termination Documentation
Employment Data Tracking
Database Maintenance
Diversity and Inclusion
Certification
Spanish Certificate
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Specialist
Long Beach City College
05.2007 - Current
Payroll Technician
Long Beach City College
09.2001 - 05.2017
Bachelor of Arts - Raza Studies
San Francisco State University
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