Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gloria Guerrero

Sealy,TX

Summary

Dynamic leader with a proven track record at Motivation Education And Training INC. (EHS), enhancing educational programs and staff performance through effective training and mentoring. Excelled in facility management and parent communication, fostering community relationships and promoting a safe, productive learning environment. Demonstrated multitasking prowess and adaptability, ensuring top-notch service standards at Tony's Family Restaurant. Energetic and resourceful individual with strong leadership abilities and exceptional organizational skills. Possesses in-depth understanding of program management and operational oversight, coupled with talent for strategic planning and staff development. Committed to driving positive outcomes through innovative solutions and effective team collaboration.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Center Director

Motivation Education And Training INC. (EHS)
02.2019 - Current
  • Developed strong community relationships to support center programs and initiatives.
  • Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
  • Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
  • Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
  • Kept facility in compliance with all applicable standards and laws.
  • Fostered caring and safe environment for children and parents.
  • Evaluated staff performance regularly through observations, providing actionable feedback that led to professional growth.
  • Enhanced center performance by implementing strategic plans and monitoring progress towards goals.
  • Cultivated and strengthened relationships with children and families.
  • Improved staff efficiency with comprehensive training modules on child development and classroom management.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Waitress

Tony's Family Restaurant
08.2014 - 08.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Answered customers' questions, recommended items, and recorded order information.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Education

High School Diploma -

Sealy High School
Sealy, TX
05.2013

Skills

  • Program Promotion
  • Training and mentoring
  • Space organization
  • Parent Communication
  • Classroom Supervision
  • Facility Management
  • Staff evaluations
  • Emergency First Aid
  • Multitasking
  • Staff training/development

Certification

  • First Aid Certification
  • Center Director License
  • CDA Certificate

Timeline

Center Director

Motivation Education And Training INC. (EHS)
02.2019 - Current

Waitress

Tony's Family Restaurant
08.2014 - 08.2018

High School Diploma -

Sealy High School
Gloria Guerrero