Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level serving position. Ready to help team achieve company goals. Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Hi, I’m
Gloria Guerrero
Long Beach,CA
Summary
Overview
14
years of professional experience
Work History
SuperMex
Server
02.2012 - Current
Job overview
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new team members on service protocols and menu items.
- Adapted quickly to fast-paced environment, handling multiple tables with professionalism.
- Engaged with customers to create a welcoming atmosphere, enhancing overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Eagle Inn
Housekeeping Room Attendant
09.2024 - 01.2025
Job overview
- Supervised daily housekeeping operations, ensuring adherence to cleanliness and safety standards.
- Trained and mentored new staff on best practices for efficient room cleaning and guest.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Fashion Nova Distribution Center
Packing Associate
11.2023 - 02.2024
Job overview
- Operated packing machinery to ensure efficient and accurate order fulfillment.
- Inspected products for quality assurance before packaging and shipping.
- Collaborated with team members to maintain a clean and organized workspace.
- Utilized inventory management systems to track stock levels and order status.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Managed multiple tasks simultaneously while maintaining focus on prioritizing urgent orders effectively.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Room Attendant
Eagle Inn
09.2024 - 01.2025
Packing Associate
Fashion Nova Distribution Center
11.2023 - 02.2024
Server
SuperMex
02.2012 - Current
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