Summary
Work History
Education
Skills
Timeline
Generic

Gloria Haggins

Charlotte,NC

Summary

Detail-oriented professional with extensive experience at Charlotte Mecklenburg School System. Expertise in data entry and collection, inventory management, and team supervision, ensuring compliance with food safety standards. Proven track record in enhancing operational efficiency and maintaining confidentiality.

Work History

Data Manager

Charlotte Mecklenburg School System
2023 - 2024
  • Performed clerical and data-entry tasks to maintain accurate student attendance records and ensure timely updates in the school database.
  • Processed enrollment and re-enrollment information to add scholars into the student information system, enabling proper class scheduling and access to services.
  • Generated and prepared reports for the print shop, including schedules, attendance summaries, and parent communications to be sent home.

Sanitation Equipment Operator

City of Charlotte
2022 - 2023
  • Communicated effectively with supervisors and team members using two-way radio to receive assignments, report updates, and coordinate route changes.
  • Entered daily route and service data onto log sheets to support accurate tracking and reporting.
  • Conducted thorough pre- and post-trip inspections of vehicles to ensure safety and compliance with operational standards.

Secretary

Charlotte-Mecklenburg Schools – Child Nutrition Services
2016 - 2022
  • Operated in a fast-paced call center environment, answering high-volume calls and directing inquiries to the appropriate personnel with professionalism and accuracy.
  • Provided clear direction and support to staff, vendors, visitors, and families to ensure efficient operations and positive customer service experiences.
  • Utilized multiple computer systems to process applications, update records, and support department-wide administrative workflows.

Assistant Manager

Charlotte Mecklenburg School System
2013 - 2016
  • Oversaw monthly inventory and coordinated bi-weekly product deliveries, maintaining accurate stock levels and reducing shortages.
  • Completed daily data entry for meal counts, leftovers, and inventory to meet reporting and compliance requirements.
  • Ensured adherence to food safety standards by monitoring and recording proper food temperatures and maintaining a clean, organized work environment.
  • Supervised and scheduled a team of 12 employees, providing training, guidance, and support to maintain productivity and service quality.

Education

High School Diploma -

Myers Park
Charlotte, NC

Skills

  • Data entry & data collection
  • Microsoft Word & Excel
  • Strong customer service
  • Detail-oriented
  • Computer savvy
  • Highly trainable & quick learner
  • Motivated self-starter
  • Able to work independently
  • Maintains confidentiality
  • Strong communication skills

Timeline

Data Manager

Charlotte Mecklenburg School System
2023 - 2024

Sanitation Equipment Operator

City of Charlotte
2022 - 2023

Secretary

Charlotte-Mecklenburg Schools – Child Nutrition Services
2016 - 2022

Assistant Manager

Charlotte Mecklenburg School System
2013 - 2016

High School Diploma -

Myers Park

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