Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gloria Hawkins

Bridgman,MI

Summary

To enhance my educational and professional skills in a stable and dynamic workplace. To solve problems in a creative and effective manner in a challenging position. To obtain employment with an organization that offers a positive atmosphere to learn and implement new skills and work technologies for the betterment of myself as well as the organization. I have experience in customer service, sales or any childhood development. I'm really excelled in areas where I am able to interact with clientele. Authorized to work in the US for any employer

Overview

9
9
years of professional experience
1
1
Certification

Work History

Social Media Manager

Irresistible Love Daycare
11.2024 - Current
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • The strongest resumes quantify results. Consider adding numbers to your achievements. E.g., 'Managed approximately 30 incoming calls, emails and faxes per day from customers.'

Kindergarten Teacher/ Behavioral Specialist

Benton Harbor Area Schools
08.2022 - Current
  • I am a 2nd year kindergarten teacher that specializes in Social Emotional Learning (SEL).
  • Built positive relationships with students and families for safe, trusted learning support.
  • Enhanced classroom management by establishing clear expectations, rules, and routines.
  • Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
  • Improved student reading skills by implementing phonics-based instruction and guided reading activities.
  • Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
  • Developed strong relationships with families to address any concerns or issues impacting student success.

CEO- Glo Vizions Design

Glo Vizion Design
01.2020 - Current
  • I own my own graphic design & advertising business
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
  • Developed key operational initiatives to drive and maintain substantial business growth.

Factory Production Worker

Gast Manufacturing
05.2024 - 09.2024
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Carefully packaged finished products and prepared for shipment.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
  • Operated Multiple units & machines proficiently and in compliance to safety standards.
  • THIS WAS A SUMMER JOB
  • Operated 5 plus machines proficiently and in compliance to safety standards.

Houseman

Fairfield Inn & Suites
05.2023 - 10.2023
  • I worked this as a summer job while school was out. I work when I can but due to being full time at the school! I can’t work as often
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.

CERA Program Specialist

Emergency Shelter Services
03.2021 - 03.2022
  • Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
  • Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
  • Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
  • Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
  • Built trusting relationships with clients by maintaining open lines of communication and demonstrating empathy for their individual experiences.
  • Delivered culturally competent care working effectively with diverse populations experiencing homelessness risk factors.

Behavior Technician

Centria Autism Healthcare System
11.2020 - 03.2022
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Field Organizer For Jon Hoadley Congress Campaign

Great Lakes Montessori
09.2019 - 03.2020
  • End of Election
  • August 2020 to November 2020
  • Organized town hall meetings featuring the candidate, fostering direct dialogue between voters and the campaign team.
  • Transcribed data and organized spreadsheets to record pledges, phone calls, and canvassing.
  • Facilitated communication between field staff members by organizing weekly meetings for updates on goals achieved or challenges faced.
  • Established partnerships with local organizations to expand support base and enhance credibility within the community.

Sales Representative

Tyler AutoMotives
07.2019 - 09.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Expanded customer base through cold calling, networking, and relationship building.

Youth Counselor

YMCA Young Men's Christian Association
03.2019 - 07.2019
  • May 2015 to March 2019
  • Monitored youth behavior and offered guidance and support for positive change.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
  • Created and implemented individualized plans for individual youth.
  • Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
  • Documented detailed case notes efficiently, maintaining confidentiality while adhering to reporting protocols set forth by the organization.

Junior Sandwich Artist

Subway
11.2016 - 01.2019
  • Maintained consistency in ingredient portioning per company guidelines, reducing waste without compromising product quality.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Contributed to a welcoming atmosphere by greeting customers upon entry and engaging in friendly conversation while preparing their order.
  • Provided exceptional customer service, resulting in repeat business and positive feedback.

Education

High School - General Studies

Lakeshore High School
Stevensville, MI
06.2018

Skills

  • Computer Skills
  • Organizational skills
  • Communication skills
  • Case Management
  • Behavior Specialist Experience
  • Social Work
  • Leadership
  • Marketing

Accomplishments

  • Resolved product issue through consumer testing.
  • Trained numerous staff and faculty on referral procedures and intervention strategies.
  • Improved referral procedures, resulting in more students helped and better classroom environments.
  • Managed personal caseload of 150 students.
  • Documented and resolved [Issue] which led to [Results].

Certification

  • CPR Certification
  • First Aid Certification

Timeline

Social Media Manager

Irresistible Love Daycare
11.2024 - Current

Factory Production Worker

Gast Manufacturing
05.2024 - 09.2024

Houseman

Fairfield Inn & Suites
05.2023 - 10.2023

Kindergarten Teacher/ Behavioral Specialist

Benton Harbor Area Schools
08.2022 - Current

CERA Program Specialist

Emergency Shelter Services
03.2021 - 03.2022

Behavior Technician

Centria Autism Healthcare System
11.2020 - 03.2022

CEO- Glo Vizions Design

Glo Vizion Design
01.2020 - Current

Field Organizer For Jon Hoadley Congress Campaign

Great Lakes Montessori
09.2019 - 03.2020

Sales Representative

Tyler AutoMotives
07.2019 - 09.2019

Youth Counselor

YMCA Young Men's Christian Association
03.2019 - 07.2019

Junior Sandwich Artist

Subway
11.2016 - 01.2019

High School - General Studies

Lakeshore High School

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