Gloria Hernandez
Pomona,CA
Summary
Motivated case manager, who has proven to be highly effective in client rapport building, group facilitator, case management skills, and a self starter, team player. Seeking professional growth in all areas,
Overview
9
9
years of professional experience
Work History
Floater Utility Worker
Pomona College
08.2023 - Current
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and wash pots /pans
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
Job Coach
Oparc Adult Development Center
01.2023 - 09.2023
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and self confidence.
- Assisted clients in overcoming barriers to employment by addressing issues such as lack of experience or gaps in work history through effective strategizing.
Caregiver
Firstlight Home Care
08.2022 - 01.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Receiving Associate
Kimco Staffing Agency
03.2021 - 10.2022
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Navigator/Parent Advocate
Prototypes Women's Center
05.2015 - 05.2020
- Consistently remained professional and poised when dealing with all personnel, even during moments of extreme stress.
- Increased navigational accuracy by consistently updating and maintaining electronic charts and navigation tools.
- Promoted safe navigation in restricted visibility situations through proficient use of radar functions like target tracking and range scaling.
- Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
- Practiced and drilled for numerous wartime and peacetime emergency situations requiring rapid response.
- Promoted a culture of continuous learning and improvement within the navigation department by conducting regular training sessions on various topics related to safety and seamanship.
Education
Certificate - Drug/Alcohol Counseling
Mount San Antonio College
1100 N Grand Ave Walnut Ca 9176906.2004
Skills
- Cleaning procedures
- Waste disposal
- Safety Compliance
- Dishwashing abilities
- Cleaning and sanitizing
- Decision-making capabilities
- Team Coordination Experience
- Over 20 years of substance abuse treatment counseling
- Knowledge of community based programs,including harm reduction model
- Communications both verbal and written
- Bilingual in Spanish
Timeline
Floater Utility Worker
Pomona College
08.2023 - Current
Job Coach
Oparc Adult Development Center
01.2023 - 09.2023
Caregiver
Firstlight Home Care
08.2022 - 01.2023
Receiving Associate
Kimco Staffing Agency
03.2021 - 10.2022
Navigator/Parent Advocate
Prototypes Women's Center
05.2015 - 05.2020
Certificate - Drug/Alcohol Counseling
Mount San Antonio College
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