Gloria Hernandez

Medical Assistant

Intergrated Medical Services

Phoenix, AZ

02.2014 - Current

Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Maintained detailed records of test results by entering data and patient information into computer.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Completed clinical procedures and gathered patient data for interpretation by physician.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Obtained client medical history, including medication information, symptoms and allergies.
Sanitized, restocked and organized exam rooms and medical equipment.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Obtained pre- and post-treatment vital signs and weight.
Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information.
Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
Comforted patients by anticipating patients' anxieties, answering patients’ questions and maintaining reception area.
Assessed calls and inquiries to prioritize services based on medical emergencies.
Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
Collected deductibles and copays to post money to patient accounts.
Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
Collected and documented patient medical information such as blood pressure and weight.
Prepared and administered medications to alleviate patient symptoms.
Performed clerical duties, such as word processing, data entry, answering phones and filing.