Gloria Herrera
Lompoc,CA
Summary
Accomplished Kitchen Manager at A. J's Spurs Steak House, adept in multitasking and organization, significantly enhanced kitchen efficiency and reduced waste. Excelled in staff supervision, fostering a collaborative environment and achieving exemplary health inspection scores. Skilled in inventory control and food safety, ensuring high-quality customer service and satisfaction.
Overview
10
10
years of professional experience
Work History
Kitchen Manager/prep
A. J's Spurs Steak House
09.2014 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
- Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
- Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
- Conducted regular training sessions on food safety and allergen awareness, enhancing staff knowledge and customer trust.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Education
Lompoc High School
Lompoc, CASkills
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Food Preparation
- Staff Supervision
- Kitchen Management
- Inventory Control
Timeline
Kitchen Manager/prep
A. J's Spurs Steak House
09.2014 - Current
Lompoc High School
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