Area Supervisor
Service Master Cleaning
11.2022 - Current
Hi, I’m
Gloria Ibarra
Area Supervisor
Fort Worth,TX
Timeline
Senior Caregiver
Brookdale Assisted Living/Pegasus
10.2021 - 01.2023
Lead Housekeeper
Brookdale Assisted Living/Pegasus
06.2015 - 08.2022
Culinary Server
Chinese Restaurant
05.2012 - 03.2015
Work History
Service Master Cleaning
Area Supervisor
11.2022 - Current
Job overview
- Assist with daily shifts to ensure team efficiency and protocols.
- Participate in training sessions to enhance skills and knowledge of company policies.
- Observe and report equipment issues
- Maintain cleanliness and organization of work areas for best productivity and safety standards.
- Evaluate employee skills and knowledge regularly
- Walk through departments multiple times each shift to evaluate and correct issues such as cleaning and stock required needs.
- Train new staff on cleaning techniques, equipment/chemical use, and safety procedures.
- Ensure high standards of cleanliness, maintain a safe and hygienic environment for all building occupants.
- Engage with building managers to address inquiries, ensuring a pleasing service experience.
Brookdale Assisted Living/Pegasus
Senior Caregiver
10.2021 - 01.2023
Job overview
- Provided compassionate care to patient, ensuring comfort and safety in daily activities.
- Conducted regular assessments of patient progress, adjusting care plans as necessary.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Administered medications as prescribed by physicians, ensuring proper dosage and followed medication schedules.
- Provided safe mobility support to help patient move around personal and public spaces.
- Established nutritious meal plans to meet dietary needs.
Brookdale Assisted Living/Pegasus
Lead Housekeeper
06.2015 - 08.2022
Job overview
- Trained and mentored housekeeping staff, fostering a collaborative team environment.
- Developed efficient cleaning schedules
- Conducted regular inspections of residents rooms and common areas, identifying areas for improvement.
- Collaborated with maintenance teams to address facility issues impacting cleanliness and safety standards.
- Increased efficiency by cross-training employees in various housekeeping roles, resulting in greater flexibility within the team.
- Demonstrated leadership skills by guiding staff during busy work periods under pressure.
Chinese Restaurant
Culinary Server
05.2012 - 03.2015
Job overview
- Delivered exceptional service in fast-paced dining environment, enhancing guest satisfaction.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining high service standards.
- Trained new servers on menu knowledge, customer interaction, and operational procedures.
- Resolved guest complaints promptly, ensuring positive dining experiences.
- Conducted regular inventory checks to maintain stock levels of supplies and minimize waste.
- Developed strong rapport with guests, leading to repeat business and positive reviews.
- Collaborated with kitchen staff to ensure timely preparation.
Overview
13
years of professional experience
Skills
Team management
Multi-unit management
Employee engagement
OSHA regulations
Work planning and scheduling
Multitasking and prioritizing
Directing workers
Documentation skills
Superior work ethic
Staff coaching and training
Adaptable to changing demands
Inventory management
Handling complaints
Delegation and supervision
Certification
Association for the Healthcare Environment
Floor Technician Management
Summary
Hardworking individual with hands-on experience in management and talent for navigating challenges. Brings strong problem-solving skills and dedicated to approach new tasks. Known for adaptability, team leader, and startegic thinking. Committed to making meaningful contributions and advancing organizational goals within the company.
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