Gloria John
San Antonio
Summary
Healthcare administration professional with experience supporting operations, human resources, and client-focused healthcare services within large healthcare organizations. Strong background in project and program management, client relations, and data tracking. Motivated to contribute to healthcare systems through effective leadership and operational excellence.
Overview
5
5
years of professional experience
Work History
Senior Coordinator – Event Project Manager
Premise Health, ehealthscreenings
San Antonio
04.2025 - Current
- Manages and maintains relationships with 100+ active client accounts, serving as primary point of contact
- Leads planning and execution of on-site biometric wellness and health screening events
- Coordinates cross-functional staff, vendors, and clinical teams to ensure compliant and successful events
- Insures adherence to HIPAA and regulatory standards during all screening operations
- Addresses client concerns proactively to maintain high levels of customer satisfaction and retention
- Manages projects from initiation to completion
Human Resource Analyst
University Health
San Antonio
12.2023 - 07.2024
- Supported employee engagement and retention initiatives including student loan repayment, nursing scholarship, and incentive programs
- Created and analyzed budget and participation reports to evaluate program effectiveness
- Maintained PeopleSoft queries and Excel tracking tools for HR programs
- Presented employee benefits, incentives, and PTO information to nursing cohorts and onboarding groups
- Assisted with employee satisfaction surveys and organization-wide recognition events
- Developed and presented a new preboarding program for incoming employees
Health Screenings Coordinator
Premise Health, eHealthScreenings
San Antonio
07.2023 - 12.2023
- Coordinated and managed 200+ corporate health screening events per month
- Maintained strict event timelines, documentation, and client communication
- Ensured secure handling of protected health information in compliance with HIPAA regulations
- Resolved scheduling issues and database conflicts efficiently
- Supported project managers with event planning and execution
Resident Assistant
University of the Incarnate Word
San Antonio
08.2021 - 08.2022
- Supported the academic, personal, and safety needs of residential students
- Responded calmly to crisis situations and assisted with conflict resolution
- Enforced university policies to maintain a safe living environment
- Maintained resident records, tracking spreadsheets, and incident reports
- Assisted with campus tours and student recruitment initiatives
Office & Marketing Assistant
Kinesis Home Health
Austin
05.2021 - 08.2021
- Coordinated meetings with physicians and healthcare providers to promote services and secure referrals
- Managed scheduling, billing, and insurance verification processes
- Prepared files and documentation for audits
- Maintained confidentiality and compliance with HIPAA regulations
Education
Bachelor of Business Administration - Business Management
University of the Incarnate Word
San Antonio, TX05.2023
Skills
- Healthcare Administration & Operations Management
- Human Resources Program Management and Onboarding
- Event and Project Coordination
- Client Relationship Management
- Data Tracking and Analysis (Microsoft Excel, PeopleSoft)
- Fluent in Hindi
- Conversational Spanish
- Problem Solving
- Attention to Detail
- Team Collaboration
Volunteer Experience
- Volunteer, Significant U, 01/01/18, Present
- Volunteer, For Freedom Initiative, 01/01/19, Present
Timeline
Senior Coordinator – Event Project Manager
Premise Health, ehealthscreenings
04.2025 - Current
Human Resource Analyst
University Health
12.2023 - 07.2024
Health Screenings Coordinator
Premise Health, eHealthScreenings
07.2023 - 12.2023
Resident Assistant
University of the Incarnate Word
08.2021 - 08.2022
Office & Marketing Assistant
Kinesis Home Health
05.2021 - 08.2021
Bachelor of Business Administration - Business Management
University of the Incarnate Word