Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gloria Jones

Chicago,IL

Summary

Dynamic School Dining Manager with a proven track record at Chicago Public Schools, enhancing student satisfaction through exceptional guest relations and food safety compliance. Skilled in team management and employee motivation, I foster a productive environment while maintaining high sanitation standards. Committed to delivering quality dining experiences and building lasting relationships.

As a hospitality professional, brings wealth of experience in managing dining establishments and delivering high-quality service. Known for collaborative approach and commitment to achieving outstanding results. Recognized for reliability, adaptability, and expertise in staff training and customer relations.

Overview

26
26
years of professional experience
1
1
Certification

Work History

School Dining Manager

Chicago Public Schools, Spencer Elementary
05.1999 - Current
  • Improved student satisfaction by consistently providing high-quality dining experiences and attentive service.
  • Established strong relationships with students and staff which established long lasting relationships
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

Austin
Chicago

Skills

  • Sanitation standards
  • Food presentation
  • Food safety compliance
  • Guest relations
  • Employee scheduling
  • Labor cost control
  • Performance evaluations
  • Allergy awareness
  • Customer service
  • Leadership trained
  • Team management
  • Complaint handling
  • Inventory control
  • Work scheduling
  • Order management

Accomplishments

  • Supervised team of 6 staff members.
  • Documented and resolved verbal altercations with staff which led to everyone acknowledging that as a team we must learn to work together and respect each other while doing so..
  • Achieved successful results by introducing work related tasks that needed to be done for work tasks.

Certification

  • CM - Certified Manager Certification

Timeline

School Dining Manager

Chicago Public Schools, Spencer Elementary
05.1999 - Current

Austin