Gloria Lewis
Montgomery,AL
Summary
Dynamic healthcare consultant and former Executive Director at Senior Lifestyle Corporation, skilled in leadership and budget management. Proven track record of enhancing resident care and increasing occupancy by over 25%. Expertise in regulatory analysis and sales strategies, fostering operational excellence and team development in senior living environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Healthcare Consultant
C&L Healthcare Solutions
Pittsburgh, PA
01.2019 - Current
- I am co-founder and owner of a healthcare consulting business that is available to conduct presentations, trainings, assessments and write plans of corrections of facilities, homecare companies or communities governed by CMS, JHACO, and other state and government agencies.
- Served as Executive Director / Administrator for communities ranging from 26 to 128 beds, overseeing operations and ensuring compliance.
- Acted as interim Executive Director and Sales Director, opening a PCH by completing all licensure paperwork, writing policies and procedures, emergency evacuation plans, and employee procedures for compliance.
- Implemented operational procedures, including hiring, payroll, and training, to streamline Human Resource functions.
- Collaborated with homecare companies as a community liaison, patient care tech trainer, and facilitator.
- Developed targeted marketing plans and strategies to enhance market share and drive new admissions.
Interim Executive Director
Vida Springs Senior Living and Assisted Living
Monongahela, Pennsylvania
06.2025 - 12.2025
- Led operations for senior living and assisted living communities.
- Developed strategic initiatives to enhance resident care and engagement.
- Managed financial resources and operations to ensure sustainable growth and service quality.
- Coordinated budgets and resource allocation for facility improvements to enhance resident experience.
- Implemented policies to ensure compliance with healthcare regulations.
- Directed staff recruitment, training, and performance management to align with organizational goals.
Interim Executive Director
The Sheridan At Bethel Park
Pittsburgh, Pennsylvania
06.2024 - 10.2024
- Led strategic initiatives to improve service delivery and resident satisfaction.
- Managed staff recruitment, training, and performance evaluations to enhance team capabilities and service quality.
- Directed operations in senior living and assisted living facilities.
- Implemented policies to ensure compliance with healthcare regulations.
- Collaborated with healthcare providers to coordinate resident care plans.
- Facilitated effective communication between families, staff, and residents to promote transparency and support resident engagement.
- Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
- Developed and implemented strategic plans to ensure organizational growth and development.
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
- Stayed up to date on best practices and cutting-edge ideas to improve organizational effectiveness.
- Oversaw corrective action plans to address structural and organizational issues, ensuring compliance and operational stability.
Executive Director
Senior Lifestyle Corporation/Harbour Senior Living
Green Tree, Pennsylvania
12.2020 - 09.2022
- Directed operations for two personal care, assisted living, and memory care communities, enhancing resident care and community engagement.
- Managed financial planning processes, ensuring fiscal responsibility and strategic allocation of resources.
- Led a management team of plant manager, sales director, dining services director, memory care director, and activities director, overseeing 65+ reports to align operational goals with community needs.
- Achieved an increase in occupancy from 112 to 128 in the last community, resulting in a revenue increase of over 25% from the previous year.
Area Operations Director
Dialysis Clinic, Inc.
Montgomery, AL
02.2015 - 08.2019
- Secured 5-year contract with Baptist Health system to supervise inpatient dialysis centers, expanding service reach.
- Managed P&L and budget for dialysis clinics, ensuring financial accountability.
- Oversaw 5 outpatient dialysis clinics, managing over 100 direct reports across Montgomery to Evergreen, AL.
- Collaborated with hospital operations to decrease costs and reduce emergency visits from dialysis patients.
- Acted as HR representative at multiple dialysis clinic locations.
Education
Masters Certificate - Organizational Leadership
Villanova University
Villanova, PA09-2008
M.B.A. - Business Management
Point Park University
Pittsburgh, PA08-2002
Bachelor's degree - Healthcare Management
Point Park University
Pittsburgh, PA05-2001
Associate's degree - Surgical Technology
computer technology
Pittsburgh, PA02-1996
Skills
- Healthcare compliance
- Healthcare administration
- Policy development
- Market analysis
- Profit and loss analysis
- Budget management
- Dementia support
- Caregiving and home care
- Medication administration
- Training and mentoring
- Leadership and management
- Customer service excellence
- Certified in CPR/AED
Certification
- CPR/First Aid, 02/22, Present
- PCHA and ALR licenses, 02/20, Present, Possess both Personal Care Home and Assisted Living Licenses
- Driver's License
Personal Information
Authorized To Work: Yes
Timeline
Interim Executive Director
Vida Springs Senior Living and Assisted Living
06.2025 - 12.2025
Interim Executive Director
The Sheridan At Bethel Park
06.2024 - 10.2024
Executive Director
Senior Lifestyle Corporation/Harbour Senior Living
12.2020 - 09.2022
Healthcare Consultant
C&L Healthcare Solutions
01.2019 - Current
Area Operations Director
Dialysis Clinic, Inc.
02.2015 - 08.2019
Masters Certificate - Organizational Leadership
Villanova University
M.B.A. - Business Management
Point Park University
Bachelor's degree - Healthcare Management
Point Park University
Associate's degree - Surgical Technology
computer technology