Summary
Overview
Work History
Education
Skills
Timeline
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Gloria Lexy Beaton

Newport,RI

Summary

Experienced restaurant industry professional with over 15 years of dedicated service, specializing in high-volume environments. I'm super confident I would be a great fit for your team :)

Overview

15
15
years of professional experience

Work History

Bartender/Server

Mix and Shoot
05.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Assisting event organizers with setup and breakdown of events, including arranging chairs, tables, and bar equipment.
  • Ability to multitask efficiently throughout a shifts.
  • Ability to interact with patrons in a friendly and professional manner.
  • Delivered excellent customer service by greeting and serving customers in a timely and friendly manner.
  • Ability to multitask in a fast-paced work environment.
  • Maintained a clean and organized work station throughout the duration of the shift.
  • Showed knowledge of all menu items and beverage offerings.
  • Accurately recorded orders on POS system and cashed out customers after each meal.

Server

1905 Jazz Club
02.2019 - 03.2020
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Hostess

Great Notion Brewery
05.2018 - 02.2019
  • Greeted guests as they arrived, seating them at an appropriate table and providing menus.
  • Assisted in keeping the restaurant clean and organized, including setting and clearing tables.
  • Ensured customers received friendly and prompt service, and their needs were met.
  • Handled payments, cash handling, and balancing of the register.
  • Managed the phone system, accurately taking orders and relaying messages to management.

Server

Chaang Thai Restaurant
05.2010 - 05.2012
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

Bachelor of Arts - Communication Design

West Virginia University
Morgantown, WV
05.2012

Skills

  • Spanish proficiency
  • Time management
  • Communication
  • Creativity
  • Knowledgeable in wine and beer tastings
  • Familiarity with state and federal regulations pertaining to serving alcoholic beverages
  • Ability to multitask efficiently
  • Ability to interact with patrons in a friendly and professional manner
  • Customer service
  • Maintaining a clean and organized work station
  • Knowledge of menu items and beverage offerings
  • POS system
  • Handling payments
  • Cash handling
  • Balancing of the register
  • Managing phone system

Timeline

Bartender/Server

Mix and Shoot
05.2021 - Current

Server

1905 Jazz Club
02.2019 - 03.2020

Hostess

Great Notion Brewery
05.2018 - 02.2019

Server

Chaang Thai Restaurant
05.2010 - 05.2012

Bachelor of Arts - Communication Design

West Virginia University

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