Gloria Lopez
Brooklyn,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Associate Leader
Chelsea Piers Fitness and Fieldhouse
Brooklyn, NY
05.2023 - Current
- Managed the daily operations of a team of associates, ensuring that all tasks were completed efficiently and on time.
- Identified potential problems before they arise by proactively addressing issues.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
Housekeeper
Anthropologie
New York, NY
10.2022 - 06.2023
- Ensured that all health standards were met during cleaning operations.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Completed day-to-day duties accurately and efficiently.
Sales Associate (Seasonal)
Bloomingdale's
New York, NY
10.2022 - 01.2023
- Assessed customer needs to provide assistance and information on product features.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted customers with product selection, sizing and styling.
Sales Associate
Rainbow Shops
Brooklyn, NY
10.2013 - 11.2013
- Greeted customers and provided exceptional customer service.
- Ticketed, arranged and displayed merchandise to promote sales.
- Bilingual communication with clients
- Clean shelves, dusting display shoes, re-stocking goods
- lite cleaning such as window cleaning, sweeping and vacumming
Merchandise Associate
Kid City Store
Brooklyn, NY
08.2004 - 03.2022
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Cleaned and organized display cases, shelves and aisles.
- Participated in physical inventories by counting merchandise stored in backroom areas.
- Built product displays and placed appropriate signage for merchandise.
Education
High School of Graphic Communication Arts
New York, NYSkills
- Coaching and Mentoring
- Bilingual
- Team Builder
- Communication Skills
- Experience in Leadership
References
References available upon request.
Timeline
Associate Leader
Chelsea Piers Fitness and Fieldhouse
05.2023 - Current
Housekeeper
Anthropologie
10.2022 - 06.2023
Sales Associate (Seasonal)
Bloomingdale's
10.2022 - 01.2023
Sales Associate
Rainbow Shops
10.2013 - 11.2013
Merchandise Associate
Kid City Store
08.2004 - 03.2022
High School of Graphic Communication Arts
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