Gloria Lopez
Glen Ellyn,Illinois
Summary
Outgoing and dedicated Property Manager with a proven track record of successfully achieving high occupancy and retention goals while managing multiple sites. Highly visible Property Manager who promotes exemplary skills in customer service, policies and procedures with a focused and goal-oriented mindset. Ready to leverage skills and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Property Manager
Trinity Consultants
08.2019 - Current
- Effectively markets available apartments to increase property occupancy.
- Analyzes monthly performance and budget projections and compares to annual management plan and budget.
- Conducts monthly property inspections, reviews and makes recommendations for capital improvement plans.
- Maintains a positive landlord-tenant relationships, ensuring prompt resolutions and clear communication.
- Oversees the leasing process and works with the team to ensure we are offering an impressive experience for our prospects, vendors and residents.
- Coordinated with maintenance staff to ensure timely completion of repairs and manage expenses while maintaining high quality living environments.
- Resident Events
- Delinquency goal achieved under 2%
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
Assistant Property Manager
Camden Properties
08.2016 - 06.2019
- Responsible for delinquency and collections closing the period with a monthly goal under 3%.
- Manages the Resident events and social media experience.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
Education
Associate of Arts - Business Administration
Broward College
Fort Lauderdale, FL05.2011
Skills
- Problem Solving
- Compliance Monitoring
- Financial budgeting and reporting
- Leadership
- Yardi,CRM,OneSite,LRO,Entrata Experienced
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Property Manager
Trinity Consultants
08.2019 - Current
Assistant Property Manager
Camden Properties
08.2016 - 06.2019
Associate of Arts - Business Administration
Broward College
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