Gloria L. Reid-Strachan
Hialeah,FL
Summary
Dependable Bus Operator committed to providing enjoyable transportation experiences for passengers. Achieved effective communication with passengers, dispatchers, and stakeholders through strong organizational skills and a proactive approach. Maintained an exemplary driving record and demonstrated dedication to assisting passengers with various needs.
Overview
26
26
years of professional experience
Work History
Bus Operator
Miami Dade Transit
Miami, FL
10.2022 - Current
- Operated transit buses safely through various routes and schedules.
- Provided safe and reliable transportation for passengers to their destinations.
- Ensured passenger comfort by maintaining clean and organized bus interiors.
- Assisted passengers with boarding, disembarking, and providing directions.
- Monitored traffic conditions to adjust routes for timely arrivals.
- Communicated effectively with dispatch regarding delays and incidents.
- Conducted pre-trip inspections to ensure bus safety and functionality.
- Enforced safety regulations to promote a secure environment for passengers.
- Notified dispatch personnel whenever a scheduled stop is missed due to traffic congestion or other unforeseen circumstances.
Cook Manager
Ms. Glo's Kitchen
Miami, USA
01.2011 - 12.2023
- Took customer orders and prepared menu items for events including baby showers, birthday parties, and school and church gatherings.
- Took customer orders and prepared menu items for events including baby showers, birthday parties, and school and church gatherings.
- Maintained cleanliness and organized kitchen workspace, ensuring efficient operations and compliance with health standards.
Administrator Assistant
Zoom Taxes and Solutions
Miramar, USA
01.2017 - 09.2023
- Maintain filing system, prepare documents, schedule appointments, set up for meeting, enter personal data into computerr, Reordered office supplies to ensure availability for staff needs. and help the other staff members as needed.
- Maintained filing system, prepared documents, scheduled appointments, set up meetings, entered personal data into computer, reordered supplies, and supported team members as needed.
- Coordinated communication between clients and tax professionals effectively.
Rail Monitor
Miami-Dade Transit
Miami, USA
10.2019 - 10.2021
- As a facility rail monitor, we must ensure that equipment being used on sites stays within (30ft) from our rail system. If it should come within 30 ft, we must call in to central control to ask that the trains be stopped until the moves are made. We must protect the safety of our trains & patrons on our trains and guideways.
- Monitored transit operations to maintain safety compliance and enhance operational efficiency.
- Coordinated with team members to resolve passenger inquiries and concerns, improving overall customer satisfaction.
- Evaluated service performance and reported issues to management promptly.
Bus Operator
Broward County Transit
Pompano, USA
03.2020 - 03.2021
- As a Bus Operator I would transport transport customers throughout the cities; while doing so I would drop off and pick up at designated bus stops between and on a timely schedule in a safe manner.
- Stopped buses at designated locations on schedule, facilitating efficient loading and unloading of passengers.
- As a Bus Operator I would transport transport customers throughout the cities; while doing so I would drop off and pick up at designated bus stops between and on a timely schedule in a safe manner.
Cashier
Chartwells
Ft. Lauderdale, USA
01.2016 - 06.2017
- Provided food options to customers for quick service, beverages, or desserts to customers in such settings as take-out counters of restaurants lunchrooms. Balanced cash register receipts and payments to ensure accurate transactions. Ensured service station was fully stocked with necessary items & condiments.
- Nova University
- Handled customer transactions at checkout, ensuring efficiency and accuracy.
- Guided customers in selecting products and answering their inquiries.
- Kept checkout area clean and organized for better customer experience.
Security & Ushering
Andy Frain Security
Miami Lakes, USA
01.2007 - 04.2012
- Monitored and authorized entrance of anyone entering. Documented daily activities in reports, facilitating communication and maintaining order among visitors. Patrolled industrial and commercial premises while escorting patrons to assigned seats, enhancing safety and guest experience.
- Executed daily tasks with precision in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Line Food Worker
Broward Schools Cafeteria
Ft. Lauderdale, USA
08.2008 - 06.2011
- Prepared and served nutritious meals to students daily.
- Contributed to meal service by preparing various hot and cold food items., such as sandwiches, pizza, burgers, salads, placed food servings on trays according to orders for students, faculty and parents. Cleaned and sterilized dishes, kitchen utensils.
- Ensured cleanliness of food preparation and serving areas to uphold health and safety standards.
- Managed inventory for food supplies and equipment, supporting efficient meal service operations.
Cashier/Cook
Sodexo
Miami, USA
08.2009 - 12.2010
- Prepared various dishes and baked bread for subs in fast-paced kitchen environment. Processed customer payments using cash, credit card, and student cards. Reconciled cash register receipts with daily sales.
- Attended Florida Memorial University to pursue education.
- Processed customer transactions accurately and efficiently at Sodexo facilities.
- Maintained cleanliness of kitchen and dining areas to ensure hygiene compliance.
- Florida Memorial University
Bus Attendant
Miami-Dade Schools Transportation
Miami, USA
05.2000 - 05.2004
- Assisted the driver with students to and from school, on some routes hooking up wheelchairs and harnesses. Kept students' noise to a minimum and maintained order, so they wouldn't distract the driver. Followed safety rules as students entered and exited the buses and prepared reports as needed.
- Monitored student behavior to ensure a positive and safe environment.
- Monitored student behavior to promote safety and a positive atmosphere.
- Collaborated with drivers to streamline transportation operations and enhance service efficiency.
Education
Associate of Science - Early Childhood Care and Education
Broward College
Pembroke Pines, FLSkills
- Bus operation
- Transit operations
- Defensive driving
- Pre-trip inspections
- Bus safety checks
- Emergency response
- Incident logging
- Safety reporting
- Dispatch communication
- Route organization
- Passenger assistance
- Customer service
- Time management
- Attention to detail
- Team coordination
- Accessibility support
- Safe driving history
- Security
- Communication skills
Timeline
Bus Operator
Miami Dade Transit
10.2022 - Current
Bus Operator
Broward County Transit
03.2020 - 03.2021
Rail Monitor
Miami-Dade Transit
10.2019 - 10.2021
Administrator Assistant
Zoom Taxes and Solutions
01.2017 - 09.2023
Cashier
Chartwells
01.2016 - 06.2017
Cook Manager
Ms. Glo's Kitchen
01.2011 - 12.2023
Cashier/Cook
Sodexo
08.2009 - 12.2010
Line Food Worker
Broward Schools Cafeteria
08.2008 - 06.2011
Security & Ushering
Andy Frain Security
01.2007 - 04.2012
Bus Attendant
Miami-Dade Schools Transportation
05.2000 - 05.2004
Associate of Science - Early Childhood Care and Education
Broward College