Gloria Lujan
Sylmar,CA
Summary
Driven Office Coordinator with over 3 years at Haul Your Spa, enhancing client retention through exceptional service and efficient problem resolution. Demonstrates super communication in English and Spanish, alongside outstanding time management. Proven ability to streamline office functions, achieving results as a dependable team member.
Overview
13
13
years of professional experience
Work History
Office Coordinator
Haul Your Spa
02.2012 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Enhanced communication within the team through regular meetings and detailed reporting.
Education
GED -
La Puente High School
La Puente, CARio Hondo College
Whittier, CASkills
- Excellent communication and written skills in English and Spanish
- Good reputation for dependability and credibility
- Quick learner who is cooperative, flexible, and calm under pressure
- Extensive understanding of Social Networking
- Over 3 years of customer service and office experience
- Ability to solve problems and resolve conflicts efficiently and effectively
- Take pride in doing a good job and achieving results
- Able to work independently and as a cooperative team member
Great time management skills
- 55 WEIM
Languages
Spanish
Native or Bilingual
Timeline
Office Coordinator
Haul Your Spa
02.2012 - Current
GED -
La Puente High School
Rio Hondo College
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