Gloria Lyons

•Established positive business relationships with new and existing clients, leading to a 15% improvement in customer retention.

• Exceeded sales targets by 20% through effective relationship management and cross-selling techniques.

• Actively identified new opportunities and leads, converting them into long-term clients.

• Presented services to clients and managed follow-up communications, building trust and rapport with referral sources.

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• • Spearheaded marketing campaigns, resulting in a 10% increase in customer retention.
• • Hosted events and networking sessions to build relationships and grow the client base.
• • Managed referral sources and established a consistent pipeline of prospects, exceeding territory sales quotas.
• • Developed and presented marketing strategies to prospective clients, increasing engagement by 25%.

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• Led team training programs and established strong communication channels within the organization.
• • Managed relationships across departments to improve collaboration and business efficiency.
• • Consistently achieved training goals, reducing costs by 15% through optimized procedures.