Gloria Madsen
Brush Prairie,WA
Summary
Knowledgeable Business/System Analyst with solid background in analyzing business processes and implementing efficient solutions. Successfully led multiple projects that optimized workflow and increased productivity. Demonstrated expertise in data analysis and stakeholder management.
Career experience in all facets of Mortgage Banking and understanding Client Business requirements and system needs.
Overview
26
26
years of professional experience
Work History
Sr Business Analyst
Wipro Technologies
01.2012 - Current
- Work directly with business clients to understand and define business requirements and solutions. Analyzing the business requirements to develop comprehensive project specifications and documentation.
- Collaborated with stakeholders to define project scope and deliverables, ensuring alignment with strategic goals.
- Utilized data analytics tools to assess performance metrics and inform decision-making processes.
- Led cross-functional teams to identify and implement process improvement initiatives.
- Conducted stakeholder interviews and workshops to gather requirements for system enhancements.
Sr System Analyst
MortgageFlex Systems
Jacksonville, FL
07.1999 - 01.2011
- Led system design and implementation for enterprise-level applications, enhancing operational efficiency.
- Collaborated with cross-functional teams to define business requirements and optimize system performance.
- Managed system design and updates for Regulatory requirements, Government requirements ( FHA/VA) and Agency requirements (DU/LP) and Construction Lending
- Developed training programs for staff on new systems, improving user adoption and proficiency.
- Project Management
Skills
- Tailored software solutions
- System migrations/integrations
- Enterprise system implementations
- Requirements gathering and analysis
- System design analysis
- Testing/QA/Support
- Proficient in Agile practices
- In-depth knowledge of Mortgage Banking and Regulatory Practices
- Team building and Mentoring
- Client Relations & Presentations
- Data Mapping
- Cloud Computing
- SQL
- NET
- Agile methodology
- User acceptance testing
- Business process improvement
Timeline
Sr Business Analyst
Wipro Technologies
01.2012 - Current
Sr System Analyst
MortgageFlex Systems
07.1999 - 01.2011