Gloria Mann
Pace,USA
Summary
Knowledgeable Instruction Specialist with solid foundation in specialized tasks and track record of delivering results through targeted initiatives. Proven ability to implement effective strategies that enhance operational efficiency and support team objectives. Demonstrated proficiency in problem-solving and project management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Instruction Specialist - Remote
Elevate K12
05.2022 - 06.2024
- Mentored and supported instructors, enhanced teaching quality and professional growth
- Conducted virtual classroom observations, ensuring effective and compliant teaching strategies
- Implemented coaching on data analysis and compliance, driving measurable instructional improvements
- Facilitated professional development workshops, empowering instructors to adopt innovative teaching methods and enhance student engagement
- Coordinated with cross-functional teams to integrate new technologies, streamlining classroom management and boosting instructional efficiency
- Evaluated instructional staff performance and provided coaching to address inefficiencies
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Maintained database systems to track and analyze operational data
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Developed training materials to enhance staff proficiency and productivity.
Teacher Manager / Administrative Director - Remote
Promise K14 / Promise Opens Doors
08.2009 - 12.2022
- Led, directed, and mentored 10-20 instructional staff members
- Onboarded and mentored new ESL teachers, reducing onboarding time and enhancing instructional quality
- Evaluated teacher feedback to measure growth, informing strategic decisions for better outcomes
- Streamlined administrative processes, increasing competence and enhancing overall performance
- Utilized educational data analysis to inform strategic decisions, improving student performance metrics
- Supported integration of new teaching methodologies, elevating student satisfaction and engagement metrics
- Created lessons and online testing materials to facilitate remote learning
- Managed the admissions process from inquiry to enrollment, ensuring a seamless and personalized experience for students and families
- Utilized data analysis, organized and stored customer data, and used tools to track student trends
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Academic Coach Coordinator / Academic Coach / Induction Coach
Elevate K12
07.2018 - 05.2022
- Onboarded and trained new teachers, ensuring effective classroom integration and teaching
- Developed coaching plans for teachers, leading to noticeable improvements in student performance
- Observed and coached instructors, maintaining instructional quality and adherence to schedules
- Facilitated cross-team collaboration, improving teaching strategies and educational outcomes
- Provided ongoing mentorship to new teachers, ensuring effective integration and enhancing classroom management skills
- Collaborated with teachers and administrators to develop and evaluate school programs by sharing student success data and insights
- Collaborated with teachers and administrators to develop and evaluate school programs by sharing student success data and insights.
Teacher / Tutor - Remote
Elevate K12
03.2014 - 07.2018
- Delivered online instruction and academic support, enhancing student performance and engagement
- Facilitated conflict resolution and encouraged classroom participation to strengthen learning outcomes
- Established supportive relationships, addressing cognitive and psychosocial challenges impeding progress
- Analyzed student data to identify learning gaps, implementing targeted interventions that improved performance by 20%
- Introduced new digital tools to curriculum, enhancing remote learning proficiency and student accessibility
- Designed detailed learning plans for struggling students based on test, homework, and assignment records
- Coordinated with staff members and teachers to design comprehensive and individualized plans to optimize student education
- Guided students to explore concepts with engaging, learning-focused activities
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Education
Education Specialist (EdS) - Special Education
01.2016
Master of Science (MS) - Post-Secondary Education - Psychology
01.2008
Bachelor of Science (BS) - Social Science - Minor: Psychology
01.2005
Skills
- Instructional Material Development
- Measurable Goal Planning
- Commitment to Professional Standards
- Academic Data Evaluation
- Professional Growth Facilitation
- Virtual Learning Implementation
- Educational Technology Integration
- Supportive Learning Environments
- Admissions Management
- Student Recruitment Planning
- Enrollment Management
- Proficient in Benchmark Assessments
- Faith-Based Educational Practices
- Special Education Support
- Academic Coaching
- Customer Engagement Strategies
- Documentation Oversight
- Data-Driven Insights
- Quality Improvement
- Proficient in Office 365 Applications
- Experienced with Google Workspace Tools
- Cross-Functional Teamwork
- Technical Troubleshooting
- Efficiency Improvement
- Cross-Functional Teamwork
- Effective Time Allocation
- Analytical Problem-Solving
- Adaptable Multitasking Abilities
- Effective Organizational Skills
- Client Relationship Development
- Data-Driven Insights
- Strategic Project Planning
- Team Development
- Effective Team Leadership
- Talent Acquisition
- Human Resource Management
- Office Administration
Certification
- Registered Behavior Technician (RBT) Certification, Current
- Basic Life Support (BLS) Certification, Current
- Association of Christian Schools International (ACSI) Certification - School Counselor Certification, Current
- Association of Christian Schools International (ACSI) Certification - Special Education Certification, Current
Affiliations
- National Council on Disability Affairs Accessible Online Learning
- Association of Christian Schools International (ACSI)
- National Black Child Development Institute
Timeline
Senior Instruction Specialist - Remote - Elevate K12
05.2022 - 06.2024
Academic Coach Coordinator / Academic Coach / Induction Coach - Elevate K12
07.2018 - 05.2022
Teacher / Tutor - Remote - Elevate K12
03.2014 - 07.2018
Teacher Manager / Administrative Director - Remote - Promise K14 / Promise Opens Doors
08.2009 - 12.2022
Troy University - Master of Science (MS), Post-Secondary Education - Psychology
Troy University - Bachelor of Science (BS), Social Science - Minor: Psychology
Northcentral University - Education Specialist (EdS), Special Education
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