Summary
Overview
Work History
Education
Skills
Timeline
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Gloria Manthos

Greenfield Center,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level legal assistant/paralegal/clerk position. Ready to assist achieve department goals and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills while managing multiple priorities with a positive attitude.

Overview

2
2
years of professional experience

Work History

Store Associate

The UPS Store
05.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
  • Participated in ongoing training sessions to stay updated on product information and company policies effectively applying newfound knowledge on the job.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Data Research Specialist

Agile Legal Services
07.2023 - 09.2023
  • Prepared concise and comprehensive memoranda summarizing key research for clients.
  • Streamlined the document review process with meticulous organization and attention to detail, improving overall case management.
  • Enhanced legal research efficiency by implementing advanced search strategies and utilizing various databases.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Researched statutes, decisions, legal articles, and codes.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.

Public Records Research

Diligent Data Legal Services
02.2022 - 09.2022
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
  • Developed customized search criteria for each client request, optimizing results and reducing time spent on irrelevant data collection.
  • Supported litigation teams with expert testimony regarding the authenticity and reliability of obtained public records.
  • Enhanced the accuracy of public records by conducting thorough research and verifying information.
  • Increased client satisfaction by providing timely updates on progress and addressing any concerns promptly.
  • Maintained strict confidentiality protocols, safeguarding sensitive client information during research activities.
  • Implemented new research strategies that improved overall work quality and reduced errors in reporting.
  • Ensured compliance with federal, state, and local laws governing access and use of public records during the research process.
  • Checked records for accuracy and completeness, and corrected errors.
  • Accessed and used computer software applications to update and maintain records.
  • Made appropriate file information updates and system upgrades.
  • Prepared files for archiving and exchanges, tracking file movement and history.
  • Retrieved and disseminated information from computer databases.
  • Answered queries by locating and retrieving necessary files.
  • Composed correspondence to internal and external parties as requested.

Education

Bachelor of Science - Legal Studies

SUNY Canton
Canton
05.2025

Associate of Applied Science - Paralegal Studies

SUNY Schenectady
Schenectady, NY
05.2023

Skills

    Fast Learner

    Scheduling/Planning

    Microsoft Office

    File Organization

    Calendar Management

    Legal Document Preparation

    Administrative Support

    Legal Research

    Document filing

    Writing and editing

    Task Prioritization

    Exceptional telephone etiquette

Timeline

Store Associate

The UPS Store
05.2024 - Current

Data Research Specialist

Agile Legal Services
07.2023 - 09.2023

Public Records Research

Diligent Data Legal Services
02.2022 - 09.2022

Bachelor of Science - Legal Studies

SUNY Canton

Associate of Applied Science - Paralegal Studies

SUNY Schenectady

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Gloria Manthos